Operations & Events Lead
SKILLS
FULL DESCRIPTION
Operations & Events Lead
[Employer hidden — sign up to reveal] (also known as [Employer hidden — sign up to reveal]) is seeking an Operations & Events Lead to work closely with the CEO and scale the business. This hybrid role is based in east London.
About us
We're the [Employer hidden — sign up to reveal], a learning solutions business for all things marketing technology. We offer martech digital courses, events and resources. We are based in east London in a vibrant, dog-friendly, free beer providing work space, with a super passionate team. While we have a great office in the hub of London a mix of remote and in office working will be the new norm post the pandemic. All arms of our business are growing fast, and we are looking for a operations & events lead to work closely with the CEO to scale to the next level.
About the role
The primary duties centre around optimising operations and processes.
- Management (10%) - You will manage a number of direct reports as well as leading team training and coaching.
- Events logistics management (40%) - Manage logistics of all events, physical and digital, from budget management, sponsor relations, venue sourcing and management, supplier selection and relations - AV/Catering/Merchandise and anything in between.
- Client project delivery (10%) - Manage client campaign project delivery; task assignment, timings and liaison with the customer directly to ensure efficiency and effectiveness.
- Project management (10%) - Drive key company projects or initiatives across the team.
- Team ways of working (15%) - Lead daily team stand ups, sprint planning and retrospectives. Review, optimise and document all team workflows and communication processes.
- Reporting (5%) - Creating and updating OKRs and KPI dashboards.
- Support for the CEO & administration (10%) - Carry out other support duties as necessary, which may include tasks such as book keeping, process documentation, pitch deck updates, diary management, contract review, follow up calls, etc.
- Recruitment (Adhoc) - Lead hiring processes: drafting & posting job descriptions, outlining an interview process, and screening candidates.
About you
- Impeccable attention to detail
- Problem solving mindset
- Solid communication skills
- Good leadership skills
- Solid interpersonal and presenting skills
- Crunchy in decision making & communication
- Strong project management skills
- An obsession with operational efficiency
- Personable and empathetic
- Pragmatic
- Self-motivated & focused
- Meticulous & highly organised
- Inquisitive
- A love to learn
- A hands on 'doer', not afraid to get your hands dirty
- Flexible and adaptable to varying duties depending on the shifting needs of the company and its staff members
About your experience
- Strong events management experience.
- Proficient in excel.
- 7+ Years in operations management, project management and/or events management.
Contact
[Employer hidden — sign up to reveal] | 86-90 Paul Street, London, EC2A 4NE | Email: [Employer hidden — sign up to reveal] | LinkedIn: LXA | AntiCon