Overview

[Employer hidden — sign up to reveal] are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems.

You will be working within a £multi-million restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience.

This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays.

Position Requirements

• Display Leadership and role model customer focused behaviours to delight our customers
• Delivery of personalised service and connect with our customers
• Lead by example
• Adapt to customer needs through your team
• Answer customer queries, keeping up to date with knowledge on our food and promotions
• Use of initiative, confidence and problem solving when interacting with colleagues and customers
• Treat all colleagues and customers with courtesy and respect.

Position Attributes

You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business.

Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more...

Benefits at [Employer hidden — sign up to reveal]

• Flexible Working
• Employee Assistance Programme
• Travel Discounts
• Gain Transferrable Skills
• Groceries & Food Discounts
• Emotional Health Support
• Meals at Work
• Discounted Gym Memberships
• Financial Support
• Books & Entertainment Discounts
• Life Assurance
• Fashion Discounts
• Health Insurance
• Health & Beauty Discounts
• Employee of the month
• Utilities Discounts
• Values Heroes
• Length of service rewards
• Physical Health Support
• Bonus Potential
• Premium Shift (extra pay for overnight hours)

Location

Monks Rest - Hamilton, Netherhall Road, Leicester, England, LE5 1DL, United Kingdom

How to Apply

Apply via this link.