Resourcing Team Lead

Company description

[Employer hidden — sign up to reveal] is a fully end-to-end offering that unites media, commerce, CXM, social and data to deliver connected consumer experiences and drive exceptional business outcomes for our clients.

Powered by [Employer hidden — sign up to reveal] Connected Identity, the UK’s richest people-based data set built on real behaviours, it helps major brands move beyond siloed marketing and make more confident decisions in fast-changing conditions. Those insights truly differentiate our AI and agentic solutions to predict impact, create messaging and reach the right people.

The more than 3500-strong team spans Starcom, Zenith, Spark Foundry, Digitas, Performics, PMX, Epsilon, Lotame, [Employer hidden — sign up to reveal] Commerce and Influential. [Employer hidden — sign up to reveal] is part of [Employer hidden — sign up to reveal].

Overview

This is a brand‑new role, created for someone who wants to shape how resourcing really works in a modern agency. You won’t be stepping into a pre‑set model. You’ll be trusted to build the benchmark and set the standards.

Roles like this don’t come up often in the agency world, and that’s what makes it special. If you enjoy having space, influence and backing to do things properly, this one’s for you.

Responsibilities

• Building and leading a central resourcing approach across our agencies, with the freedom to design what “good” looks like
• Setting clear ways of working that help teams get the right people, at the right time, without burning anyone out
• Being the go‑to person for tricky resourcing calls, balancing client needs, team wellbeing and commercial reality
• Working closely with agency leaders, finance and talent to plan, not just react
• Spotting gaps early and suggesting smart solutions, whether that’s moving people, upskilling, hiring or using partners
• Using data and insight to tell a clear story about capacity, risk and opportunity
• Leading and developing a strong resourcing team, giving them clarity, confidence and room to grow

Why this role is different

• It’s new. You’ll help shape the role, not inherit someone else’s legacy
• You’ll have real influence at the senior level, with visibility and trust
• You’ll set the benchmark for resourcing across the business
• It’s rare. Roles like this don’t come up often in agencies
• You’ll balance impact with humanity, helping teams thrive while protecting the business

Qualifications

• Experience in resourcing, workforce or capacity planning in a complex business
• A good commercial head. You’re comfortable linking People decisions to business outcomes
• Confidence working with senior stakeholders and influencing decisions
• An analytical mindset, with the ability to turn data into clear, useful insight
• A fair and thoughtful approach to decision‑making, even when things are complicated
• Comfort handling sensitive information with care and discretion
• Curiosity and openness. You enjoy improving how things work, not just maintaining them

Additional information

[Employer hidden — sign up to reveal] offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

Please check out the [Employer hidden — sign up to reveal] Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

[Employer hidden — sign up to reveal] works primarily from the office or our clients' office four days per week.

At [Employer hidden — sign up to reveal], we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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