Meet and Greet Receptionist

About the company

At [Employer hidden — sign up to reveal], we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people's lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

*As the UK's only large care home provider to achieve B Corp certification*, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor's Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

About the role

As a Meet and Greet Receptionist, your primary responsibility is to warmly welcome and assist visitors, clients, and employees as they enter our organization's premises. You will serve as the first point of contact and the face of the company, ensuring a positive and professional experience for all individuals who visit our office.

Reports to: Home Manager

Skills and attributes

• Excellent IT skills, including a proven knowledge of Microsoft Excel and Word, and have the ability to adapt to new systems quickly.
• Strong communication and interpersonal skills, with the ability to build positive relationships.
• Excellent organisational and administrative skills, with the ability to manage multiple tasks and priorities.
• An ability to learn new skills and develop within the role.
• Previous experience of working in a similar environment is preferred, but not essential.

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Benefits

• Comprehensive induction and training programme.
• Opportunities for career development and progression.
• Employee Assistance Programme
• Blue Light Card Scheme. We'll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
• Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
• We'll pay for your full DBS disclosure
• Your uniform will be provided – this is another cost that we think it's essential that we cover for you.
• Enhanced rates of pay for bank holidays
• Paid breaks – we think it's essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.

Location

An elegant care home situated in a pleasant residential area of south Lowestoft, Kirkley Manor offers nursing, residential and dementia care in a spacious setting. Residents appreciate the homely comfort and proximity to the town centre and sandy beaches.

3 Kirkley Park Road, Lowestoft NR33 0LQ