Automotive Service Advisor

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Stoke-on-Trent
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£35,000 / year
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Automotive Dealership Experience Customer Service Up-selling Paperwork Management Organizational Skills Communication Skills Coordination Teamwork

FULL DESCRIPTION

Automotive Service Advisor

[Employer hidden — sign up to reveal] | £35,000 OTE

Stoke-on-Trent, United Kingdom

Posted on 20/01/2026

Job Information

  • Assigned Recruiter(s): Darin Quaintance
  • Date Opened: 20/01/2026
  • Salary: £35,000 OTE
  • Job Type: Full-time
  • City: Stoke-on-Trent
  • Country: United Kingdom
  • Contact Number: [contact hidden]
  • Industry: Service Department
  • Province: West Midlands
  • Postal Code: ST4

Job Description

A busy volume franchise dealership has a requirement for a Service Advisor to join their car site in Stoke on Trent. The role involves booking in vehicles which are due in for maintenance, organising the paperwork, and coordinating with the Department Manager for the work to be carried out. Up-selling is a large part of a service advisor's role and makes up a significant proportion of the commission along with customer service related targets.

Requirements

Ideally, you will have experience of working at an automotive dealership's front desk and have a 'customer first' mindset. If you are a confident, organised and well presented individual and have the ability to quickly engage with customers, you will be successful in this role.

Benefits

A service advisor in this business can expect a £28,000 basic salary and an OTE potential in excess of £30k as well as a host of other benefits. If you want to progress your career with a dynamic and forward thinking motor group, do not miss this opportunity.

[Employer hidden — sign up to reveal] will treat every application in strictest confidence and will only put you forward to an employer after gaining your explicit permission.

For a confidential, and honest chat with one of our motor-trade experienced recruitment specialists who understand your needs get in touch today.

Honesty, Integrity. Quality - [Employer hidden — sign up to reveal]

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