Customer Services Clerk
🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Kidderminster
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Customer Service
Communication
IT Proficiency
Problem Solving
Attention to Detail
Organisational Skills
Time Management
Microsoft Office
FULL DESCRIPTION
Customer Services Clerk
Location: Kidderminster, Worcestershire
Rate of Pay: £13.30 per hour
Hours: Monday to Friday 9am – 5pm
Contract: Temporary to Permanent
Duties
- Manage customer queries (telephone/email)
- Provide information and assist customers with their concerns and queries
- Resolve customer complaints and provide suitable solutions
- Maintain customer records and documentations
- Communicate with other departments as needed to service customers
- Keep updated with company policies and products to provide accurate information
- Ensure customer satisfaction through attentive and professional service
- Perform administrative tasks such as scheduling or filing when needed
Skills/Experience Required
- Previous experience in a similar role within Logistics industry (beneficial NOT essential)
- Excellent communication (verbal and written)
- IT proficient
- Organised, high attention to detail
- Flexible and willing to learn
- Able to cope well under pressure
- Own transport advantageous as poor public transport available to site
If you have the skills to fulfil the role of Customer Services Clerk, please APPLY TODAY!
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