Job Description

Are you a dynamic leader with a keen eye for detail and a passion for optimising warehouse operations? Do you excel in managing teams and ensuring smooth and efficient workflows? Join our team as a Warehouse Shift Manager and take charge of our warehouse operations during your shift. If you're ready to make a significant impact by driving efficiency and productivity, apply today and help us achieve excellence in our warehouse operations! Don't miss this opportunity—submit your application now and become a vital part of our dedicated team.

About Us

[Employer hidden — sign up to reveal] is a global leader in supply chain solutions, providing end-to-end logistical support to some of the world's most iconic restaurant brands. We pride ourselves on our commitment to exceptional service and innovation.

Position Summary

To plan and manage a team of operatives, to achieve daily workload, to pre-determined productivity and service level targets, with total compliance to all legislation appertaining to Health & Safety, Employment Law, EU and company hygiene standards.

Major Duties & Responsibilities

• Manage and motivate the team to achieve daily output objectives and deliver shift KPIs
• Manage own and plan adjacent shift so that units per man hour (UPMH) meet or exceed the agreed McDonald’s budgeted levels
• Establish clear and documented handover from previous shift. Clearly understand issues and achievements from previous shift, with productivity/accuracy/issues documented
• Walk the warehouse with Assistant Operations Shift Manager going off shift, ensuring that hygiene and tidiness are to AIB standards
• Ensure that all staff are trained and competent to carry out tasks assigned to them ensuring a multi-skilled workforce and use the training matrix as the tool to ensure all training is completed in the time allowed. All documentation is must be signed/dated and filled accordingly.
• Ensure all probation reviews/assessments/appraisals are carried out with team as required
• Proactively seek solutions to operational problems, suggesting and implementing change where necessary
• Deputise for Assistant Operations Managers when required.
• Ensure that there is sufficient employee resource both in quality and quantity terms to meet shift KPIs
• Plan, manage and control labour usage to achieve budget productivity levels and financial spend
• Identification and implementation of pertinent, immediate improvement plans to increase utilisation, improve productivity measures and methods
• Plan and monitor individual break times, in conjunction with planned departure and arrivals of product
• Shift preparation planning for adjacent shift, tomorrows shift, and next weeks shift, with due cognisance to forecast/actual volumes, holidays and any long term sick
• Any reasonable request as directed by Operations and/or General Manager
• To ensure daily briefings to team on daily requirements and to regularly update the team on logistics performance issues
• Meet and greet shift. Record attendance, brief as per MBUK briefing template
• Hold daily briefings – providing a format for an open 2 way form of communication between staff and shift management
• Complete Daily Shift Management Reports for review with Assistant Operations Managers
• Implement robust feedback process to relevant internal customers, i.e. customer services, field managers etc.
• Awareness of and compliance with all company policies and legislation
• Management of staff to be compliant with the MBUK values
• Absence management procedures i.e. carry out RTW interviews prior to the individual resuming work, escalating as required
• Arrange and complete all disciplinary/grievance issues
• Ensure compliance with the Working Time Directive
• Working closely with the Health & Safety Team, ensuring compliance with Health & Safety legislation
• Ensure full Health and Safety KPI’s are met
• Constantly enforce MBUK clean as you go/QIP/AIB policies
• Ensure Customer Service requirements are met in full
• Total ownership of accuracy and timely completion of all operational data, while supply relevant evidence of data source, i.e. can be audited
• Full KPI’s are met in particular the agreed credit target with McDonald’s

Qualifications

• Previous management experience in a similar FMCG operation
• Previous experience of MS computer packages to intermediate level
• Good performance management skills
• Previous experience with conducting interviews
• Experience of managing within a union environment – Desirable
• Formal management skills, experience of employment law, and HR processes - Desirable

People-First Culture

At [Employer hidden — sign up to reveal], our employees are our greatest asset. We prioritise creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued.

Opportunities for Growth

We're committed to your long-term success. With clear paths for career advancement and development, you'll have opportunities to grow within your current role or explore new roles and responsibilities across the organisation.

Culture of Continuous Improvement

We believe in the power of continuous improvement. You'll be empowered to innovate, experiment, and challenge the status quo as we work together to drive positive change and elevate our performance as a team.

At [Employer hidden — sign up to reveal] UK and Ireland, our commitment to our employees is unwavering. We believe in fostering a people-first culture where every individual is valued, supported, and empowered to succeed. We prioritise creating a supportive and inclusive environment where everyone's voice is heard, respected, and valued. From our leadership team to our frontline workers, we're dedicated to ensuring that each person feels appreciated and empowered to bring their best selves to work every day.

Apply Today

Take the next step in your career and join us in making a difference. Apply now and be part of our mission to make it easier to run great restaurants.

About [Employer hidden — sign up to reveal] United Kingdom

For 90 years, [Employer hidden — sign up to reveal] has been a strategic supply chain partner to the world’s leading brands. We offer smart, sustainable solutions that help our partners see around corners, avoid obstacles and build stronger, more resilient end-to-end supply chains. Thanks to our 13,500 employees, we successfully deliver more than 720 million cases annually to over 26,000 locations worldwide.