Head of Strategic Partners (Protection)

Key Responsibilities

Strategic Partnerships

• Own the end‑to‑end provider partner portfolio: segmentation, prioritisation and performance.
• Delivery of the provider partner marketing packages to an exceptional standard
• Lead the referral partner relationships to ensure advisers are maximising their services
• Build and deliver multi‑year joint business plans covering targets, commercials, activation, CPD/training, MI and QA.
• Identify and secure new partnerships; lead commercial and contractual negotiations.
• Act as senior escalation point and relationship owner.

Commercials & Performance

• Negotiate and optimise commission, marketing income, fixed fees, incentives and SLAs.
• Deliver revenue, margin and ROI targets with clear forecasting and risk management.

Go‑to‑Market & Enablement

• Co‑create GTM plans with Marketing, Sales and Distribution.
• Consult and sign off provider content for all activity
• Ensure adviser enablement through CPD, sales quality training, complex medical support and campaign toolkits.
• Oversee provider content across events, webinars and digital, ensuring brand and regulatory compliance.

Data, Technology & Governance

• Lead on all the tech relationships with the likes of iPipeline, Iress CIExpert etc.
• Prioritise and deliver partner integrations (quote & apply, APIs, data feeds, workflow, MI).
• Head up a project to bring all our data in house in order to create a brand new data insight tool for our partners
• Use data and market insight to improve commercial and quality outcomes.
• Work with Defaqto and associated businesses to develop data insight

Leadership & Collaboration

• Lead and develop the Key Account Manager
• Collaborate with the Head of Protection Development to deliver strong results across the wider Protection Team
• Work cross‑functionally with Finance, Product/Tech, Marketing, Sales, Compliance and Operations.
• Represent Omni Protect at industry events and forums.

Success Measures

• Delivery of partner revenue and margin targets.
• Increased case volumes, conversion and protection penetration.
• Improved and protected commercial terms, including fixed fee income and commission
• On‑time delivery of campaigns, integrations and enablement with clear ROI.
• Strong partner relationship health.

Skills, Knowledge and Expertise

Experience

• Senior experience in UK protection (provider or distributor) in partnerships, distribution or commercial roles.
• Proven P&L ownership and commercial negotiation experience.
• Track record of delivering growth and quality outcomes with insurers or large partners.
• Strong data literacy; comfortable with dashboards, MI and forecasting.
• Exposure to tech‑enabled distribution is desirable.

Skills

• Commercially astute, analytical and outcomes‑focused.
• Executive‑level stakeholder management.
• Strong understanding of protection products and market dynamics.
• Clear communicator and effective people leader.

Qualifications

• Relevant industry qualifications advantageous but not essential.
• Strong CPD mindset.

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