Deputy Head of ICT - Head Office

🔒 Confidential Employer

Posted 7 May 2026

LOCATION

Salford

TYPE

Full-time

LEVEL

Mid-Senior level

SKILLS

ITIL Prince2 Agile Software Licensing ICT Project Management Team Leadership Staff Development Communication Skills

FULL DESCRIPTION

Deputy Head of ICT - Head Office - Ref 951

The Union of Shop, Distributive and Allied Workers ([Employer hidden — sign up to reveal]) is one of the UK's largest trade unions. A vacancy exists for a Deputy Head of ICT based at the Union’s Head Office. Please note that this position is fully office based.

Salary: £67,595 pa
Location: Head Office, Salford Quays, M50 3XZ
Deadline: Wednesday, May 27, 2026

What we Offer

Defined contribution pension.
Generous holiday entitlement – 24 days rising to 32 days plus bank and customary holidays (pro-rata to commencing month in holiday year and number of days a week worked).
Free onsite parking, subject to availability.
Cycle to Work Scheme (subject to passing probation and length of contract).
Season Ticket Loan (subject to length of contract).
Free health assessments (post probation).

Principal Duties

Under the general management of the Head of ICT, to participate as part of the management team in the strategic direction and development of the work of the ICT Department to ensure the provision of a full and comprehensive Information Technology service to the Union.
To provide expert advice and guidance on matters relating to the use of Information Technology within the Union.
To manage and participate in the implementation of ICT projects.
To assist in the management and development of the staff within the ICT Department.
To deputise for the Head of ICT in his/her absence as necessary.

Requirements

An IT-related degree or equivalent industry-certified qualification such as from Microsoft or Cisco etc.
Understanding of software licensing.
Knowledge of ICT development and support principles and practice, including ITIL, Prince, and Agile.
The ability to communicate sensitively and appropriately at all levels within the organisation and with external bodies.
The ability to display leadership, make decisions and give direction under pressure.
The ability to manage and develop staff.

How to Apply

An application pack can be downloaded from here by clicking on the ‘apply’ button. Alternatively, please e-mail [Employer hidden — sign up to reveal] or telephone the HR Section on [contact hidden], quoting Ref: 951. The closing date is noon on Wednesday, 27 May 2026. CVs are not accepted. No agencies please. [Employer hidden — sign up to reveal] is an Equal Opportunities Employer.