Prison Custody Officer

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
York
TYPE
Full-time
LEVEL
Entry-level
SALARY
£36,540 / year
CATEGORY
Security
This role is not offered with visa sponsorship, though the employer is a licensed UK sponsor

SKILLS

Empathy Communication Problem-solving Interpersonal skills Physical resilience Security awareness Teamwork Conflict resolution

FULL DESCRIPTION

Prison Custody Officer

Company: [Employer hidden — sign up to reveal]

Location: HMP Millsike, York, YO41 1FZ

Salary: £36,540 + benefits

Type: Full-time, On-site

Summary: Prison Custody Officer at HMP Millsike, York. Full-time, £36,540 per annum. Responsible for maintaining safety, supporting prisoner rehabilitation, and supervising daily activities. Requires empathy, resilience, and strong interpersonal skills. Training provided.

What You'll Do

  • Working directly with prisoners to make a positive impact.
  • Maintain safety and security for prisoners, staff, and visitors.
  • Support prisoner care and rehabilitation using a trauma-informed approach.
  • Promote safer custody and reduce violence, creating a restorative environment.
  • Assist prisoners in preparing for release, working closely with health services, probation, and other professionals.
  • Supervise daily activities and work assignments.
  • Communicate effectively, adapting your style to build trust and understanding.

What We're Looking For

  • Strong interpersonal skills and ability to remain calm under pressure.
  • Commitment to fairness, respect, and rehabilitation.
  • Ability to interact empathetically while maintaining professional boundaries.
  • Physical and mental resilience for a dynamic environment.
  • Dedication to safety, dignity, and diversity.

Why Join Us?

  • Comprehensive training and ongoing development.
  • A supportive team environment that values diversity and inclusion.
  • Opportunities for career progression.
  • Health and Wellbeing support.
  • 33 days annual leave (inclusive of Bank Holidays)
  • Flexible Benefits: MySlice
  • 7-week initial training course including Restorative Practice, Control & Restraint, First Aid, Incident management, Health & Safety, and Interpersonal skills.

Job Requirements

  • You must be eligible to work in the UK.
  • This role is not eligible for new Skilled Worker visas.
  • Exempt from Rehabilitation of Offenders Act 1974; subject to HMPPS security clearance (10-year checkable history, financial and social media checks).
  • Good understanding of Maths and English (assessed).
  • Moderate level of physical fitness.
  • Meet eyesight and hearing standards.
  • Access to own transport beneficial due to rural location and fixed shift timings.

About [Employer hidden — sign up to reveal]

Since 1987, [Employer hidden — sign up to reveal]’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our [Employer hidden — sign up to reveal] Team. Together our diversity makes us stronger.

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