Service Advisor

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Inverness
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Microsoft Office Excel Word Attention to detail Communication skills Telephone manner Numeracy skills Adaptability

FULL DESCRIPTION

Service Advisor

Company: [Employer hidden — sign up to reveal] Group | Location: Inverness | Job Type: Full-time | Salary: Competitive

About the Role

Due to continued growth at our busy service centre in Inverness, we require motivated and proactive Service Advisors to join our team at [Employer hidden — sign up to reveal] Group.

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What You Will Do

  • Help contribute towards the team's daily workload
  • Process invoices, paperwork, and customer details
  • Liaise directly with customers providing a second to none level of service
  • Maintain, create and change in our databases
  • Be able to maintain a high consistent quality of work
  • Communicate in a confidential, professional, and appropriate manner
  • Continually develop your personal skills and knowledge

Your Skills & Experience

  • The ability to confidently use Microsoft Office, Excel, and Word as well as email package
  • Have an eye for attention to detail
  • Be a strong confident communicator
  • Have a polite and warm telephone manner
  • Good numeracy skills
  • Be adaptable to varying tasks
  • Have a desire and willingness to learn

Benefits of Joining [Employer hidden — sign up to reveal] Group

For you:

  • Access to the Company Pension Scheme
  • Colleague Introductory Scheme
  • Industry leading discounts on purchases on new and used cars
  • Death in service benefit

For you and your family:

  • Discounted Servicing
  • Subsidised car purchase scheme
  • Employee Assistance Programme
  • 24/7 remote GP
  • Medical second opinions
  • Unlimited mental health support
  • Physiotherapy help and advice
  • Savings and discounts on shopping
  • Financial and legal support
  • Wellbeing assistance

Why [Employer hidden — sign up to reveal] Group?

[Employer hidden — sign up to reveal] is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 80 franchise outlets throughout the UK.

Additional Information

Ref: SERV-ADVISOR-FORD-INVERN-150426

Working Hours: Full-time

Location: Inverness

Salary: Competitive

Closing Date: 31/05/2026

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