Service Advisor

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Hamilton
TYPE
Full-time
LEVEL
Associate
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Microsoft Office Excel Word Attention to Detail Communication Skills Telephone Manner Numeracy Adaptability

FULL DESCRIPTION

Service Advisor

[Employer hidden — sign up to reveal] Group is seeking a full-time Service Advisor for their ŠKODA service centre in Hamilton. The role involves administrative support, customer liaison, invoicing, database management, and maintaining quality standards.

About the Role

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What You Will Do

  • Help contribute toward the team's daily workload
  • Process invoices, paperwork, and customer details
  • Liaise directly with customers providing a second to none level of service
  • Maintain, create and change our databases
  • Be able to maintain a high consistent quality of work
  • Communicate in a confidential, professional, and appropriate manner
  • Continually develop your personal skills and knowledge

Your Skills & Experience

  • The ability to confidently use Microsoft Office, Excel, and Word as well as email package
  • Have an eye for attention to detail
  • Be a strong confident communicator
  • Have a polite and warm telephone manner
  • Good numeracy skills
  • Be adaptable to varying tasks
  • Have a desire and willingness to learn

Benefits

  • Access to the Company Pension Scheme
  • Colleague Introductory Scheme
  • Industry leading discounts on purchases on new and used cars
  • Death in service benefit
  • Discounted Servicing
  • Subsidised car purchase scheme
  • Employee Assistance Programme
  • 24/7 remote GP
  • Medical second opinions
  • Unlimited mental health support
  • Physiotherapy help and advice
  • Savings and discounts on shopping
  • Financial and legal support
  • Wellbeing assistance

Why [Employer hidden — sign up to reveal] Group?

[Employer hidden — sign up to reveal] is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 80 franchise outlets throughout the UK.

Details

  • Ref: SERV-ADV-ŠKODA-HAM-200426
  • Working Hours: Varied
  • Location: Hamilton
  • Salary: Competitive
  • Closing Date: 31/05/2026
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