National Account Manager

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Richmond
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£62,000 / year
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Joint Business Plans Account Management Negotiation Analytical Skills FMCG Sales MS Office UK Driving License Stakeholder Management

FULL DESCRIPTION

National Account Manager

[Employer hidden — sign up to reveal] is hiring a National Account Manager to deliver sales, profit, and market share objectives for key accounts. This role is based in Richmond with hybrid working (60% office, 40% WFH). Salary range: £50,000 - £62,000 plus benefits.

A Little Bit About [Employer hidden]

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY. We’re also proud of being one of the few ‘bean-to-bar’ chocolate makers in the world, where we control every step of our chocolate production.

How You Could Help Us Enchant the World with Chocolate

In this role you will be responsible for delivering sales, profit and market share objectives for their accounts in line with company aspirations through the agreement and activation of joint plans with key trading teams. This role will support the wider Sales team to deliver our in year and longer-term growth aspirations in line with [Employer hidden — sign up to reveal]’s Game Plan.

Key Responsibilities

  • Develop credible and strong relationships across customer base and with key internal influencers to agree and execute Joint Business Plans in line with agreed sales plans.
  • Develop deep understanding of the retailer and networks within the account to develop [Employer hidden — sign up to reveal]’s business.
  • Drive effective [Employer hidden — sign up to reveal] customer relationships through high professionalism in account management at the appropriate levels.
  • Winning new business through networking, attending trade shows, sampling events and building relationships.
  • Short to midterm focus on account profitability and sustainability.
  • Communicate effectively with internal stakeholders to relay feedback from customer partners
  • Deliver in year plan & budget linked to the Company strategy.
  • Build and deliver robust Joint Business & Account Plan.
  • Deliver growth and strategic plans by portfolio to deliver NTS requirements, RSV, Profit, and market share objectives.
  • Optimize commercial spend investments and sustainable growth of [Employer hidden — sign up to reveal] NNP
  • Develop interdependent & collaborative relationships with [Employer hidden — sign up to reveal] cross functional teams.
  • Deliver outstanding visibility.

What Experience You’ll Bring

  • Have proven and substantial sales experience within a major FMCG organization
  • Have a record of consistent success in the management and execution of Joint Business Plans
  • Have effective communication and networking skills
  • Be performance driven, tenacious and goal orientated
  • Be able to work cross functionally both internally and externally
  • Excellence analytical skills with an ability to manage multiple P&L’s, budgets, and investments
  • Good negotiation and presentation skills.
  • IT literate – skills in MS Word, Excel, PowerPoint, Outlook
  • A UK driving license

How You Will Be Rewarded

For the National Account Manager position, the salary range is £50,000 - £62,000. In addition, you will receive a benefits package including; car allowance, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, birthday day off and so much more!

Where You’ll Be Based

This role is based in Richmond Upon Thames, London (Hybrid Working: in the office 60% and WFH 40%)

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