Client Support Manager

The Responsibilities

• Work closely with Account Managers to set up new products for the business.
• Manage all sales orders through the business with the support of internal departments.
• To provide an outstanding level of client contact through regular communication by telephone & face-to-face meetings, maintaining the personal touch.
• Be able to work under pressure in a fast-paced environment.
• Communicate across the business with key stakeholders to ensure the process flows effectively.
• Any other duties requested by the Head of Client Support.

The Skills

• Effective communicator
• Self-motivated
• Strong problem-solving skills
• Strong IT skills
• Approachable
• Excellent organisational skills
• A good eye for detail
• Good level of education, minimum grade C & above (or equivalent) GCSE English & Maths.
• Minimum of 2 years Customer Service/Client Support experience.
• Strong MS Office skills, including Outlook & Excel

Why Join [Employer hidden — sign up to reveal]?

By joining as a Client Support Manager, you’ll become part of a team committed to manufacturing excellence, product safety and continuous improvement. You’ll benefit from working for a values-led employer that offers a supportive workplace culture, growth opportunities, and a meaningful role in ensuring high-quality standards for our products.

For more about our company culture and values, check out our Careers and About Us pages.

We are committed to equality of opportunity for all staff, and we encourage applications from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, or marriage and civil partnerships.

Client Support Manager

[Employer hidden — sign up to reveal] — Beauty. Bespoke Formulations. Built UK + US Manufacturing. You Own Your IP For Free.