Service Maintenance Technician - Build

About the role

As a Service Maintenance Technician - Build at [Employer hidden — sign up to reveal] across Oxford, Abingdon and Banbury and surrounding areas, you’ll play a vital role in ensuring our stores remains a safe, functional, and welcoming environment for customers and colleagues alike. You’ll be part of a skilled team responsible for carrying out planned and reactive maintenance across a range of systems and equipment, helping to keep our operations running smoothly.

What is in it for you

We’re all about the little helps. That’s why we make sure our [Employer hidden — sign up to reveal] colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 10% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

• Ensuring all [Employer hidden — sign up to reveal] sites are a safe and functioning environment for customers and colleagues.
• Following the planned work schedule to achieve first time fix, maximising productivity, and effectiveness.
• Delivering high quality work standards across the estate, with year-on-year improvement.
• Communicating and building effective relationships with stakeholders.
• Working closely with team members, sharing best practice and knowledge.
• Using problem-solving skills and innovation to identify and develop solutions for key and common issues.
• Own tasks at a local level through to completion/resolution, informing key stakeholders through the process, where required.
• Own your development through progression of the maintenance pathway.
• Drive your own monthly 1-2-1 schedule with your line manager.
• Using mobile devices; phone and tablet, to drive best practice in work completion and updates.
• Use the business systems to drive best practice in WON reporting to support asset lifecycle management.
• Representing the [Employer hidden — sign up to reveal] brand following business ways of working, demonstrating values led behaviours, a positive attitude & taking pride in wearing the [Employer hidden — sign up to reveal] uniform.
• Attending local and national meetings, providing valuable input and feedback.
• Supporting KPI delivery, through the practical application of skill sets, and effective use of business systems to drive achievement of your own set KPIs.
• Supporting a diverse and inclusive culture.

You will need

• Full driving license
• Health & Safety awareness
• Communication & stakeholder management
• Office 365 knowledge
• Completed all technical training upskilling modules relevant to skillset
• Bricklaying & Masonry
• Roof construction and maintenance
• Cement / Concrete preparation
• Groundworks & Paving
• Tiling and Flooring
• Plastering & Dry walling

Relevant Experience:

• Completion of a Recognised Apprenticeship or Improver Programme or Trade Proficiency Test
• Bricklayer C&G 6217, 6314, 6619, 6219, 6570, 6715or NVQ or equivalent or B/TEC ONC/HNC Construction and the Built environment
• Digitally confident; can comfortably operate mobile phone and tablets to view workload, emails, teams, and use of business systems

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. At [Employer hidden — sign up to reveal], we champion a balance that lets you thrive both in and out of work. We're proud to be an accredited Disability Confident Leader. Click here for more information.