Customer Delivery Driver

About the role

Customers are at the heart of everything we do. As the face of [Employer hidden — sign up to reveal] out on the road, our Customer Delivery Drivers deliver all the way from Lands' End to John O'Groats. They get the opportunity to meet and talk to different customers in their homes every day. This role is about much more than just driving: it's about helping others and delivering great service, with a smile.

The role is hands on, physical and full of variety. No two shifts are ever the same. For most of the day you'll feel like your own boss, delivering to your customers, but there is always a team of Managers and colleagues back at base ready to support you.

Availability Window

You will be responsible for

• Ensuring the van and trays are clean and tidy.
• Leaving the back yard clean, tidy and clear of rubbish.
• Loading the van as required, checking for roadworthiness.
• Talking to customers about order changes, substitutions, and offering refunds.
• Taking care of products/deliveries.
• Delivering during the customer's time slot.
• Calling the customer if arriving early or running 30+ minutes late.

You will need

• Build relationships with colleagues to create team spirit.
• Warm and welcoming interactions with customers and colleagues.
• Act quickly to respond to changing customer needs.
• Energetic and driven to deliver beyond expectations.
• Share ideas with your Manager and colleagues.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard
• Access to free wellbeing services
• Life cover of five times your pay and award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided
• Access to colleague networks

About [Employer hidden — sign up to reveal]

Our vision at [Employer hidden — sign up to reveal] is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. We are a place where Everyone’s Welcome.