About the Role

We’re preparing to open our largest hotel yet, [Employer hidden — sign up to reveal], opening our doors to guests on 1st July 2026. This brand-new property will feature our signature Bar & Grill and deliver the exceptional guest experience [Employer hidden — sign up to reveal] is known for. With a planned start date of 8th June 2026, we are seeking a hospitable individual with a full UK drivers license for the role of Concierge with valet parking and driving duties.

Primary Role Responsibilities

• To carry out Concierge duties by welcoming all guests who arrive at [Employer hidden — sign up to reveal], providing bag portering, and working closely with Reception to provide a seamless experience.
• Drive the airport transfer vehicle, an 8-seater Mercedes Vito, or a 7 series BMW, to chauffeur drive guests to their terminal whilst providing baggage assistance in and out of the vehicle.
• Carry out valet parking duties, driving and parking guest cars as well as the hotel car.
• Provide a consistently excellent level of guest service in accordance to our service principles and values, ensuring that all guests receive special attention and recognition.
• Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone.
• Manage the welcome and seating of any groups of guests before entering the building.
• Offer additional services to make the guest experience more seamless i.e. making restaurant reservations, assisting in directions, providing local recommendations.

Applicant Requirements

The successful applicant will have/be:

• Working experience as a Concierge, Doorperson or Security is highly desirable.
• Hands on approach to all aspects of the role, being proactive to carry guests luggage and provide general assistance.
• Due to car insurance requirements, the applicant must have a full UK drivers license with a maximum of 6 points and be aged 25 or above.
• Have held a full UK drivers license for at least 5 years for car insurance purposes.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

How to Get Here

[Employer hidden — sign up to reveal] is at 7 Enterprise Way, Manchester, M90 4AD. Train: About a 10 minute walk from Manchester Airport station. Tram: Metrolink Blue Line. Bus: Bee Network routes. Car: No on-site team parking. Cycling: Good local routes; secure bike storage.

What We Offer

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• Financial: Special discounts on stays and dining at any [Employer hidden — sign up to reveal], bonuses to recommend a friend, additional holiday day on first anniversary, meals on duty and uniforming.
• Wellbeing: Employee Assistance Program, Mental Health Champions, family-friendly flexible working, meaningful initiatives.
• Career Development: Accredited compliance training, Learning Management System, annual appraisal, internal and external training, potential for in-house Apprenticeships.

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is a growing UK-based lifestyle brand, known for stylish hotels, bustling brasserie Grills and upscale cocktail Bars. [Employer hidden — sign up to reveal]’s story started with two boutique hotels and has expanded into prime city centre locations. [Employer hidden — sign up to reveal] is synonymous for delivering attentive and genuine guest service. We have been voted within The Caterer’s Top 15 Best Employers in Hospitality for five consecutive years, featured within the Top 10 in the 2024 Sunday Times Best Places to Work, and awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees. As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within [Employer hidden — sign up to reveal] fostering continuous development.

Apply

Please send us your up to date CV.