Mixed Methods Senior UX Researcher

Your Experience

Must have:

• At least 5+ years of hands-on research experience in a fast-paced B2C product environment - we are also open to Consumer Insights and Market Research experience if it has significant quantitative and commercial experience
• Proven ability to independently lead research projects from conception to completion
• Strong qualitative experience including (but not limited to!) in-depth interviews, usability testing, diary studies, concept testing, and journey-based research
• Quantitative experience including (but not limited to!) designing and analyse surveys to validate hypotheses and size opportunities, using behavioral and product data to produce insights, interpret experiment results through a user-centered lens
• Proven track record of supporting growth, commercial, or monetisation initiatives in digital products
• Experience working closely with Product Managers and Data Analysts
• Proactive mindset with a track record of identifying new opportunities for product development through research
• Strong understanding of the end-to-end product development lifecycle
• Strong analytical thinking and comfort working with product metrics and experiment outcomes
• Strong communication and storytelling skills, with the ability to advocate for research and influence decision-making across teams
• Comfortable working in a flexible environment with changing priorities

Nice to have:

• Experience in consumer subscription businesses, healthtech, fintech, SaaS, or mobile-first products
• Experience optimising web funnels, checkout flows and subscription-based products
• Experience with segmentation, driver analysis, and measurement frameworks where relevant
• Experience using analytical languages such as SQL, Python, or R
• Experience working with stakeholders of varying research maturity, effectively educating them on the value of UX research in their workflows

What you'll be doing

You'll be responsible for:

• Lead, scope and execute end-to-end mixed methods research across commercial and monetisation problem spaces
• Work with the Research Manager to build research roadmaps aligned to product and business priorities
• Create quantitative and qualitative frameworks to help commercial stakeholders understand insights needs and inform product roadmaps
• Produce high-quality research reports and deliverables that incorporate storytelling and the user’s voice
• Connect attitudinal and behavioral insights to commercial outcomes
• Partner with PMs, Designers, Data Analysts, Product Marketing, and Commercial teams to shape hypotheses and prioritisation
• Inform experiment design with user insight before launch
• Planning and facilitating workshops to embed findings and ensure they’re acted on
• Upskill the UXR function on survey design and overall quantitative and analytic savvy

Salary & Benefits

Annual Salary Range: £68,000 - £81,000 GBP

We support impact with meaningful reward. Here’s what that looks like:

• Competitive salary and annual reviews
• Opportunity to participate in [Employer hidden — sign up to reveal]’s performance incentive scheme
• Paid holiday, sick leave, and female health leave
• Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
• Accelerated professional growth through world-changing work and learning support
• In-person collaboration and work in a hybrid model, with 3 days per week spent in the office
• 5-week fully paid sabbatical at 5-year Floversary
• [Employer hidden — sign up to reveal] Premium for friends & family, plus more health, pension and wellbeing perks

Diversity, equity and inclusion

Our strength is in our differences. At [Employer hidden — sign up to reveal], hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.