Claims Adjuster

Job Description

Introduction

At [Employer hidden — sign up to reveal], we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives.

Overview

Join [Employer hidden — sign up to reveal], part of [Employer hidden — sign up to reveal], as a Claims Handler. Based in Blisworth, Northamptonshire, you’ll manage your own caseload of pre-litigated claims, including third-party motor and property loss claims.

How you'll make an impact

• Take ownership of a portfolio of motor claims, ensuring accuracy and meeting service standards.
• Set up and acknowledge new claims quickly, keeping clients informed every step of the way.
• Manage claims proactively, ensuring timely and cost-effective resolutions.
• Negotiate with third parties, insurers, and legal representatives over the phone and in writing.
• Handle credit hire claims with precision and attention to detail.
• Support Claims Managers and the Defence Operations Manager when needed.

About You

• 5 GCSEs (or equivalent), including English and Maths, at grade C or above.
• A proactive and self-motivated approach, with the ability to work independently and as part of a team.
• Strong verbal and written communication skills to engage confidently with clients and stakeholders.
• Flexibility to adapt to unexpected situations, including working additional hours when required.

While not essential, it would be great if you have: Insurance qualifications. A degree in Law or a related field (or equivalent). Applicants must be eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits: 25 days holiday plus bank holidays, pension scheme, life insurance (4x salary), income protection, health cash plan or private medical insurance.

Other benefits: Volunteering days, employee stock purchase plan, share incentive plan, critical illness cover, discounted gym membership, season ticket loan, voucher portal, emergency back-up family care.

Inclusion and Diversity

[Employer hidden — sign up to reveal] is Disability Confident Committed. Should you require reasonable adjustments, contact [Employer hidden — sign up to reveal].

Our employing entity, [Employer hidden — sign up to reveal], is a Living Wage employer.

Application

Apply via the online application system.