Bar & Catering Assistants - Robin Hood

Job Details

• Reference Number: rh220125
• Location: Rhyl, Denbighshire
• Contract Type: Full-Time Permanent
• Closing Date: 21/02/2025

About the Company

We are [Employer hidden — sign up to reveal], family owned for 100 years! We welcome over 9,000 families to North Wales and Cumbria each year across our 20 holiday parks. Our guests are at the heart of everything we do, we operate within an ethical culture of respect, diversity and social responsibility.

Role Overview

We are opening up applications for Bar & Catering Assistants to join us at our brand new outlets, in our new outdoor complex for 2025 at [Employer hidden — sign up to reveal] Robin Hood Holiday Park in Rhyl. If you want to be part of a successful team who are multi skilled, guest obsessed and works in a clean and inviting environment, then read on!

Key Responsibilities

• Providing an outstanding experience in either our Bar, Dessert Parlour or Pizza Kitchen, ensuring great service, high quality products offered and consistency in your approach.
• Take accurate orders, Cook, Prepare and Serve food orders.
• Ensure portion sizes are correct and following standard procedures.
• Offering a clean and safe environment for all.
• Recognise dissatisfaction and deal with complaints speedily and with empathy resulting in customer satisfaction and improvement to the overall guest experience.
• Ensure a robust knowledge of all products provided.
• To deliver food promptly, to serve customers in a professional manner, ensuring their expectations are exceeded.
• Ensure equipment is cleaned accurately to the correct safety standards.
• Operating the till system in an efficient and accurate manner.
• Take a proactive approach to the Health and Safety of yourself, fellow team members and customers.
• Sufficient in stock rotation and management.

Guest Focus

• Ensuring all guests are given a warm welcome and a first-class service, giving a positive and memorable [Employer hidden — sign up to reveal] experience.
• Confidently deals with guest concerns with the ability to resolve problems, show empathy and understanding. Reacts to Guest Feedback and works with the team to respond quickly to address areas for improvement.

Team Spirit

• Creating and supporting a sense of community - a real family spirit.
• Have fun whilst working in a clean and inviting environment.

Schedule & Experience

• Schedule: Holidays, Week and weekend availability, Day shifts, Evenings. Hours will be flexible depending on the time of year (seasonal).
• Experience: Similar, or previous experience is desired, full regulated training will be provided to successful candidates.

Apply Now

Click here to apply.

We're extremely proud of our dynamic and talented team who are always expanding here at [Employer hidden — sign up to reveal]. From seasonal and part-time roles to full-time positions - there's a career waiting for you!