Store Manager - Longbridge Shopping Park

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Birmingham
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Leadership Coaching and development Sales target achievement Commercial awareness Luxury retail experience Guest service Team communication Flexible scheduling

FULL DESCRIPTION

Store Manager - Longbridge Shopping Park

[Employer hidden — sign up to reveal] is hiring a Store Manager for their new store at Longbridge Shopping Park in Birmingham. This is a full-time permanent position. The role requires leadership, sales drive, and a passion for chocolate. Apply by 19/01/2025.

Job Details

  • Job Title: Store Manager - Longbridge Shopping Park
  • Location: Birmingham
  • Contract Type: Full-Time Permanent
  • Closing Date: 19/01/2025

About the Role

As we continue our mission to make people happy through chocolate, we’re opening brand new stores this year and we’re coming to Longbridge Shopping Centre in Birmingham! We’re looking for a Store Manager to join us and lead a successful, passionate, and engaged team. This is an amazing opportunity to work for an exciting, innovative and successful brand as we expand across the UK. Please note, our stores are open seven days a week including weekends and evenings so you will need to be fully flexible to meet the needs of our store opening times. You’ll be a people focussed and confident leader with spirit and passion in line with our products, people and values to drive your team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every guest.

Key Responsibilities

  • Providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of [Employer hidden — sign up to reveal] vision and values.
  • Driving store sales and profit plan and taking action to maximise performance.
  • Exceeding sales targets and KPIs through clear and effective communication to your team.
  • Maximising all commercial opportunities in-store through timely implementation of promotions, offers, events and marketing.

Requirements

  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Demonstrable experience in high service guest interaction.
  • Natural leadership qualities to get the best of your high performing team both individually and collectively.
  • A passion for chocolate, our brand and for giving the best service to our guests.
  • Café operations experience would be highly advantageous.

Benefits

  • A competitive salary and 50% off our products.
  • Incentives based on performance.
  • Flexible working discussions available.

About [Employer hidden — sign up to reveal]

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™. A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for [Employer hidden — sign up to reveal], which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about. Now, we’re market leaders in the industry. What began as an online-only business grew to over 100 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together. To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html.

At [Employer hidden — sign up to reveal], we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind. This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work. We want you to be your AUTHENTIC self – and feel comfortable to share your differences, and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another. This applies during our recruitment process too. We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture. We welcome people from all walks of life to join us, bringing their individuality to help us reach our ambitious growth plans. We believe this is critically important to help us create a place to work where everyone feels like they belong, can be themselves and where all of our differences are celebrated.

Apply now: https://wearelanded.com/videoportal/?campaignId=25294&c=114991&s=0

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