Category Merchandising Admin Assistant

Job Details

As we continue our mission to make people happy through chocolate, we’re looking for a Category Merchandising Admin Assistant to join our Trading team on a permanent basis.

Supporting the merchandising team to deliver their objectives of driving sales and maximising profit through efficient stock management; this support covers areas such as reporting, ad-hoc analysis, system administration and other tasks as needed by the team.

As well as a competitive salary and a range of company benefits, you’ll receive 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

Here at [Employer hidden — sign up to reveal], we've adopted hybrid working. This means you’ll join us on site for three days a week, and for the other two days – you can work from wherever you like! The on-site location for this role is our Support Office, ‘Mint House’, in Royston, Hertfordshire.

What you’ll be doing….

• Updating daily, weekly, and monthly reports accurately and circulating to the team.
• Identifying risks and opportunities through data analysis, and proposing activity to drive improvements across work activity and conversations.
• Supporting the team by managing or initiating ad-hoc analysis to share with the team.
• Contributing timely communication with all stakeholders, ensuring a business-wide joined-up approach to sales forecasting, intake planning and stock management.
• Reviewing stock and sales at category level for the current trading season, ensuring a continuous improvement approach to all activity.
• Completing system and reporting administrative tasks.
• Working with the Production Planning team to manage and raise any changes within the demand schedule at SKU and category level.
• Working with the Outbound Supply team to ensure seasons and campaigns launch OTIF (on time in full), and channel level sales forecasts are maintained efficiently.

Who you are…

A good communicator, able to present figures and analysis clearly and concisely, written and verbally. Good prioritising and organisational skills, you can prioritise and complete tasks in a high-pressure environment. High level of commercial acumen with strong numerical and analytical skills.

Essential

• Strong Excel skills (including VLOOKUP’s / pivot tables, etc.).

Desirable

• Experience of working in a fast paced, customer focussed environment.

Who are we?

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for [Employer hidden — sign up to reveal], which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online-only business grew to over 100 stores across the UK, and we’re still growing… Today, we’re multi-category, multi-channel, and multi-territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html

At [Employer hidden — sign up to reveal], we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind.

This People Pledge is underpinned by our values of Originality, Authenticity and Ethics.