Business Improvement Analyst

The Role

As a Business Improvement Analyst, you will play a key role in [Employer hidden — sign up to reveal]'s Digital Transformation journey. Reporting to the Business Improvement Manager, you will focus on the full lifecycle of our ERP systems—from process mapping and testing to training and long-term data integrity. You will act as a link between operational users and the IT, ensuring our ERP solutions are not only technically sound, but practical, process-driven tools that enhance efficiency across sites. This role is suited to an individual who is process-driven, analytical, with the ability to manage multiple priorities and tight deadlines.

What you'll be doing

• Lead ERP‑driven process improvements to simplify and standardise operations.
• Own end‑to‑end process design, identifying inefficiencies and automation opportunities.
• Ensure ERP solutions support real operations and remove manual workarounds.
• Validate system processes for accuracy across operations, planning and stock.
• Embed SOPs to drive consistent adoption and sustained change.
• Work with site teams to embed standard processes and improve compliance.
• Ensure site ownership of accurate stock and manufacturing data.
• Collaborate with Business Improvement, IT and sites on fit‑for‑purpose solutions.
• Manage multiple improvement initiatives aligned to the Digital Transformation roadmap.
• Support progression toward automation, OEE and MES capabilities.

What we are looking for

Essential Criteria:

• Minimum of two years previous experience in a similar role.
• Relevant third-level degree / qualification (Business, IT, Supply Chain, or Engineering).
• Working experience with ERP systems, preferably within a manufacturing or distribution environment.
• Knowledge of production planning / scheduling activities.
• Demonstrable experience in system testing, requirement gathering, and business process analysis.
• Exceptional skills in writing SOPs and technical process documentation.
• Excellent communication skills.
• Advanced Microsoft Office skills and proficiency in process mapping software (Visio etc.).
• Right to Work in the UK (Sponsorship is currently not available).

Desirable Criteria:

• Experience using Microsoft Dynamics 365 Business Central.
• Experience with Power BI, Power Automate, or Azure DevOps.
• Lean Six Sigma training or certification (Yellow/Green Belt) and experience applying Lean tools to office/system processes.
• Ability to lead diverse user groups and communicate complex technical changes in a simple, engaging way.

Why [Employer hidden — sign up to reveal]?

We have a lot to offer our employees, including:

• Hybrid working based on the company’s current hybrid working arrangement.
• Salary depending on experience.
• Learning and development opportunities to support your career.
• 25 days annual leave plus bank holidays.
• Contributory company pension.
• Life Assurance.
• Supportive work environment and culture based on core values: Teamwork, Positivity, Resolve, Ambition, Curiosity, Accountability.

Find out more about life at [Employer hidden — sign up to reveal] on our LinkedIn and Facebook Career pages, and on our company website: [Employer hidden — sign up to reveal] | [Employer hidden — sign up to reveal] | [Employer hidden — sign up to reveal]

Only applications from EU Nationals or those with a valid permit to work in the UK, and those within commuting distance to Belfast or another site will be accepted. We are an Equal Opportunities employer.