About the role

This is a highly visible, cross-functional role supporting the Chief of Staff (and wider leadership team) to translate business performance into clear, actionable insight and compelling narratives. You’ll combine analysis with storytelling, building board decks, all-hands content, and leadership reporting that drives clarity and decision-making. It’s a brilliant opportunity for someone who enjoys both the numbers and the “so what?”, working closely with senior stakeholders and gaining exposure to how the business really operates.

Getting Started

• Build a strong understanding of our business model, key metrics, and performance drivers
• Get to know stakeholders across Commercial, Operations, Finance and Marketing
• Support the creation of weekly and monthly reporting, including leadership updates
• Start contributing to all-hands and internal comms materials

Establishing Your Impact

• Own regular performance reporting and improve clarity of insights
• Take the lead on creating high-quality board and leadership decks
• Proactively identify trends, risks, and opportunities across the business
• Become a trusted partner to stakeholders, helping shape the narrative behind the numbers

Driving Excellence

• Elevate the quality and consistency of reporting and storytelling across the business
• Simplify complex data into clear, actionable insights
• Continuously improve reporting processes, tools, and outputs
• Play a key role in aligning teams around performance and priorities

Key Responsibilities

• Analyse business performance data and translate it into clear, actionable insights
• Create and own board decks, leadership reports, and all-hands presentations
• Partner with teams across the business to gather inputs and shape narratives
• Support strategic projects and deep-dives into key business areas
• Improve reporting frameworks, templates, and processes
• Ensure accuracy, consistency, and clarity across all outputs

Essential Skills & Experience

• ~5 years’ experience in Strategy, Consulting, or a similar business-facing role
• Strong analytical skills with the ability to interpret and synthesise data
• Excellent storytelling and presentation skills (especially in slides)
• Experience working with senior stakeholders and presenting insights clearly
• Highly organised, detail-oriented, and comfortable managing multiple priorities
• Advanced Excel / Google Sheets skills
• Proficiency with BI tools, with Sigma being a plus
• A proactive, curious mindset, always asking “why?” and “what next?”

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] and [Employer hidden — sign up to reveal], exist to create a world where everything has value and nothing is wasted, on a global scale. Together, we form the UK and European operations of the [Employer hidden — sign up to reveal], united by one purpose, one mission, and one set of values. [Employer hidden — sign up to reveal] is our UK operation and the foundation of our business. It’s where our model was built, tested, and proven, making it easy for customers to sell multiple pre-loved valuables in one simple, trusted journey. [Employer hidden — sign up to reveal] is our European operation. Built on the same proven model, it takes what works in the UK and adapts it for new markets across Europe, allowing us to scale our impact internationally. While our brands reflect different markets, we are one business, working as one team. Our people collaborate across borders, share ownership of outcomes, and bring the same care, fairness, and common sense to everything we do. Behind the scenes, we are building the world’s largest international trading platform for pre-loved items, powered by expert people, smart data, and a shared belief in the circular economy. Every item we buy is rehomed, reused, or responsibly recycled — keeping valuable materials in play and out of landfill, and ensuring we always treat customers and their treasures with care and respect.