Service Technician I

Introduction to role

[Employer hidden — sign up to reveal] is the global market leader in baggage handling systems for airports, sorting systems for parcel and postal services and Warehouse Solutions. Working within our customer site at Asda, the Service Technician will be performing maintenance duties and reactive calls to our Material handling System to ensure productivity and output, equipment asset availability, health & safety compliance, quality, and team working is optimised in accordance with agreed timescales.

Role Responsibilities

• To be proficient in all aspects of the operation and maintenance procedures.
• To repair and maintain all equipment through a proactive approach of planned preventative maintenance with a 'right first time' approach and to seek permanent solutions through a culture of continuous improvement.
• Ensure rapid response to breakdown situations and effective corrective maintenance regimes.
• Interface to customer in a Professional and Courteous Manner either face to face, telephone, email or Radio communications.
• Ensure contract SLAs are consistently achieved and improved
• Perform planned preventative maintenance, corrective and reactive maintenance activities in a timely manner as required
• Provide cover for other service technicians / Shifts when necessary.
• Ensure thorough knowledge transfer through sharing of knowledge and information.
• Carry out routine maintenance duties including, but not limited to: operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring.
• Look to find root cause of issues and find permanent solutions to issues encountered.
• Ensure all company legislative Health & Safety regulations and policies are maintained.
• Work in a safe considerate manner and leave all work areas clean and tidy at all times.

Role Qualification and Skills

• Good level of Electrical & Mechanical multi-skilling
• Working knowledge of PLC control systems (Desirable)
• Experience of automated materials handling systems a distinct advantage
• Good communication skills
• Proven problem solver
• Methodical and accurate
• ASRS Experience beneficial

What we offer

• Performance related pay
• Opportunity to develop and progress within [Employer hidden — sign up to reveal]
• 288 Hours Holiday
• Aviva Medical Cover & Pension
• YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
• Achievers – A social recognition platform that also offers a free reward each month and discounts on everyday shopping and activities
• A challenging work environment with lots of opportunities for career progression

Diversity & Inclusion

[Employer hidden — sign up to reveal] is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.