Care Coordinator

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Not specified
TYPE
Full-time
LEVEL
Entry-level
SALARY
£30,000 / year
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Communication Skills Organisation Computer Software Proficiency Problem Solving Attention to Detail Relationship Building Time Management Customer Service

FULL DESCRIPTION

Care Coordinator

[Employer hidden — sign up to reveal] is hiring a Care Coordinator to plan and schedule care visits, coordinate between clients and caregivers, and ensure smooth delivery of homecare services. The role is office-based and requires strong communication, organisational skills, and tech proficiency. Training provided, average salary £24,000 with potential to earn over £30,000.

What is the role of a Care Coordinator?

In homecare, a Care Coordinator or Scheduler works closely with managers, CareGivers and Clients to allow them to plan, book and schedule care visits. This is mostly an office based role using a special scheduling system / software to help automate and calculate care visits, employee rota and travel time.

This role is often considered one of the most important roles in the office team because they are responsible for making sure care is delivered on time, smoothly, according to plan and that both carers and Clients are clearly communicated with if anything needs to change. This means managing lots of communication coming in and out of the business. Such as; matching new Clients to a suitable CareGiver, phoning and emailing Clients and CareGivers, monitoring and maintaining Client and CareGiver files with changes to support needs.

Ultimately, they build really strong working relationships with peers, managers, Clients and their families keeping everyone informed and up to date.

Skills and Experience

  • Strong 'people' and communication skills, both written and verbal
  • Strong organisation and prioritisation skills
  • System or tech savvy as you will be working with computer software
  • A great problem solver
  • Able to work well under pressure
  • A keen eye for detail with the ability to maintain accurate records
  • Ability to build effective working relationships with Clients, their families, staff and other professionals
  • Ability to positively influence and encourage others

Salary

Salaries for a Care Coordinator role vary depending on your experience, performance, and location. The average salary across the UK for this role is £24,000. At [Employer hidden — sign up to reveal], we offer excellent rates of pay along with tailored bonus packages that differ depending on the size of the business and the targets set. The more you learn, progress and perform, the more you can earn! It is absolutely possible to earn over £30,000 per year.

Training and Qualifications

There are no official entry requirements for this role but it certainly helps to hold some relevant experience and transferable skills. Some employers require previous experience, some may offer to train you if you hold similar experience. Top quality customer service skills are a great start. At [Employer hidden — sign up to reveal] we love to grow homegrown talent. We have lots of incredible employees that have progressed from CareGiver to Senior and Coordinator roles. Discover our Carer Career Progression opportunities.

Benefits

  • Regional Coordinator workshops and forums
  • Online systems courses from beginner through to advanced
  • Enquiry management training for call handling and process information
  • Access to higher level management courses
  • Access to external accredited courses such as a level 2 or 3 Adult Care Diploma
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