SaaS Account Manager - EMEA
SKILLS
FULL DESCRIPTION
SaaS Account Manager - EMEA
[Employer hidden — sign up to reveal] is hiring a SaaS Account Manager for the EMEA region. This role involves owning and developing long-term relationships with customers, managing renewals and account growth, and collaborating with cross-functional teams.
Who are [Employer hidden — sign up to reveal], and what do we do?
The [Employer hidden — sign up to reveal] API Management platform is helping to drive the connected world and power new products and services. We're changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, [Employer hidden — sign up to reveal] helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!)
Our Mission
[Employer hidden — sign up to reveal] is on a mission to connect every system in the world. We've started by building an API Management platform.
The role:
As an Account Manager at [Employer hidden — sign up to reveal], you own and develop long-term relationships with our customers.
- Experience owning customer relationships in a B2B SaaS or enterprise technology environment
- A track record of managing commercial customer relationships, including renewals and account growth
- Experience working with technical products or engineering-led organisations
- Ability to build relationships across both technical and business stakeholders
- Confidence leading commercial conversations and navigating complex customer environments
- Strong organisation, communication, and follow-through
- Experience collaborating with cross-functional teams to deliver successful customer outcomes
About You
- You enjoy working with technically sophisticated products and customers
- You build trusted relationships across complex organisations
- You're comfortable owning commercial outcomes and guiding long-term partnerships
- You're proactive, organised, and able to navigate ambiguity
- You enjoy connecting people and expertise to solve meaningful problems for customers
Benefits
- Everyone has unlimited paid holidays.
- We have total flexibility in hours
- Employee share scheme
- Generous maternity and paternity leave
- Volunteering Days
- Company retreats
- Employee Wellbeing platform
Our values
- It's ok to screw up!
- The only stupid idea, is the untested one!
- Trust starts with you - make it count!
- Assume best intent!
- Make things better!
What's it like to work here? check it out: https://[Employer hidden].io/worklife/. [Employer hidden — sign up to reveal] is an equal opportunities employer.
You can see more about us here https://[Employer hidden].io.