SaaS Account Manager - EMEA

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

B2B SaaS Account Management Customer Relationship Management Renewals Management Account Growth Strategies Technical Product Knowledge Cross-functional Collaboration Commercial Negotiation Stakeholder Management

FULL DESCRIPTION

SaaS Account Manager - EMEA

Company: [Employer hidden — sign up to reveal]
Location: London, UK (Remote)
Posted: Mar 13, 2026

Job Description

Who are [Employer hidden — sign up to reveal], and what do we do? The [Employer hidden — sign up to reveal] API Management platform is helping to drive the connected world and power new products and services. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using [Employer hidden — sign up to reveal] range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci.

Our Mission
[Employer hidden — sign up to reveal] is on a mission to connect every system in the world. We’ve started by building an API Management platform. Total flexibility, default remote, radical responsibility. We offer unlimited paid holidays and remote working from anywhere in the world, for everyone.

The role:
As an Account Manager at [Employer hidden — sign up to reveal], you own and develop long-term relationships with our customers. [Employer hidden — sign up to reveal] provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. In this role, you are the commercial owner of a portfolio of accounts, responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time.

Requirements

  • Experience owning customer relationships in a B2B SaaS or enterprise technology environment
  • A track record of managing commercial customer relationships, including renewals and account growth
  • Experience working with technical products or engineering-led organisations
  • Ability to build relationships across both technical and business stakeholders
  • Confidence leading commercial conversations and navigating complex customer environments
  • Strong organisation, communication, and follow-through
  • Experience collaborating with cross-functional teams to deliver successful customer outcomes

Benefits

  • Everyone has unlimited paid holidays.
  • Total flexibility in hours.
  • Employee share scheme
  • Generous maternity and paternity leave
  • Volunteering Days
  • Company retreats
  • Employee Wellbeing platform

[Employer hidden — sign up to reveal] is an equal opportunities employer. You can see more about us here.

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