Staff Software Engineer, Enterprise

About the role

You will work on core enterprise platform systems, focusing on backend services that ensure [Employer hidden — sign up to reveal] is secure, reliable, and scalable for our largest customers. You will contribute to distributed backend systems and shared platform services, and be responsible for the safe and reliable operation of these systems in production. You will have ownership of projects that span months and multiple teams, requiring you to break down complex, ambiguous problems into clear steps that can be delivered and validated iteratively. You will work closely with product, security, legal, and infrastructure partners, and will be expected to translate business and regulatory requirements into scalable technical solutions. You will evaluate your work through system health and reliability metrics, leveraging observability and monitoring to ensure systems meet performance, reliability, and compliance expectations. You will consider the long-term direction of the platform, ensuring that the systems we build today can support future scale, enterprise requirements, and evolving regulatory needs.

What we're looking for

• At least seven (7) years of experience as a software engineer, with experience operating at a senior or staff level.
• You have experience building and operating backend systems at scale, ideally within platform or enterprise-focused teams.
• Strong expertise in backend development and system design. Experience across the stack is a plus, but this role is primarily backend-focused.
• Relevant engineering experience for teams building enterprise-grade systems; this may include areas such as security, compliance, data handling, access control, multi-tenant systems, or platform services.
• Experience owning systems in production, including observability, incident response, and reliability improvements.
• Ability to work across teams and functions, aligning with stakeholders and driving technical initiatives end-to-end.
• Strong alignment with building reliable, scalable systems that support long-term product and business goals.
• Previous experience leading projects or mentoring other engineers is a plus.

Why join us?

At [Employer hidden — sign up to reveal] we're passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.

Serving 50,000+ customers (and 50% of the Fortune 500). We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2.

Proprietary AI technology built in-house by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab.

AI safety, ethics, and security are fundamental to our mission. Learn more about our commitments.

Hiring process

• 30-40min call with our Technical Recruiter
• 45min call with an Engineering Manager about your past projects
• 90min Live Coding interview (not Leetcode style)
• 60min System Design discussion
• 45min call with leadership

More details here. The process can be completed in seven working days.

Other important info

• This is a remote role from an EU country, UK or Switzerland.
• Salary starts at EUR/GBP/CHF 100,000 base + stock option plan.
• Full-time employment only - no contractors possible - usually through OysterHR.
• Everyone gets 25 days of leave + local holidays (no extra paid or unpaid leave possible).
• We only sponsor VISA if you are in the UK/EU country already and need support.