Solutions Consultant (Italian Speaking) Europe

The role...

We are looking for a commercially sharp, consultative Solutions Consultant to drive technical validation and value realization for [Employer hidden — sign up to reveal] across both prospects and customers.

This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that [Employer hidden — sign up to reveal] is not only understood - but proven, adopted, and expanded based on clear business outcomes.

You will own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows that create the foundation for long-term adoption and growth.

What You'll Do

Lead discovery and qualification

• Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics
• Challenge vague requests and reframe them into clear, high-impact use cases
• Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support
• Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout

Own solution design and technical validation

• Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations
• Design and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomes
• Connect [Employer hidden — sign up to reveal] capabilities to customer KPIs such as efficiency, engagement, speed, consistency, or cost reduction
• Lead technical and business-value conversations that reduce risk, build conviction, and advance the deal

Make value tangible

• Deliver demos, workshops, and first-workflow experiences tailored to the customer’s business context
• Create assets that make value tangible: demo videos, pilot outputs, solution narratives, and launch plans
• Position [Employer hidden — sign up to reveal] clearly against alternatives and handle objections with commercial credibility
• Turn product interest into business conviction by showing where [Employer hidden — sign up to reveal] fits and why it matters

Drive first value, onboarding, and early adoption

• Own the path from signed deal to first live workflow, ensuring customers reach value quickly
• Build onboarding that drives behavior change and usage, not just product understanding
• Define early success measures, track them tightly, and intervene fast when adoption risk appears
• Establish the conditions for repeatable usage, strong champions, and broader rollout

Unlock expansion

• Identify additional teams, workflows, and use cases where [Employer hidden — sign up to reveal] can deliver more value
• Define the right starting point and a credible path to broader adoption over time
• Partner with Customer Success to ensure strong handoff, continuity of context, and a clear expansion pathway
• Stay close to strategic accounts where deeper solutioning is required to unlock adoption and expansion

Build repeatability across the business

• Capture reusable solution patterns, validation frameworks, and use-case assets that improve quality at scale
• Build the tools and playbooks that make the function more repeatable: demo environments, onboarding plays, and solution libraries
• Turn customer insight into structured product, positioning, and go-to-market feedback
• Raise the quality of how [Employer hidden — sign up to reveal] sells, delivers, and scales value across the customer lifecycle

Operate as a true cross-functional leader

• Partner with Account Executives on account strategy, qualification, deal progression, and executive messaging
• Align with Customer Success on adoption risk, rollout design, and expansion opportunities
• Work with Product, Marketing, and Support to improve messaging, solution fit, and customer outcomes
• Act as a connective layer across teams, ensuring customer needs are translated into action and business impact

About you...

• 2+ years in Solutions Consulting, Sales Engineering, pre-sales, consulting, or a similar customer-facing role
• Commercially sharp and consultative: you uncover customer needs and turn them into clear, high-value solutions
• Strong in discovery, demos, and business conversations with both practitioners and senior stakeholders
• Experience bridging pre-sale and post-sale, from discovery and validation through to first value and early adoption
• Comfortable across SaaS, AI, or enterprise technology environments
• Able to manage multiple priorities with pace, structure, and sound judgment
• Strong problem solver who brings clarity to ambiguity
• Builder mindset with high ownership and a bias for action
• Effective cross-functional partner who cares about outcomes, not activity