Sales Associate (24 hours per week)
SKILLS
FULL DESCRIPTION
Sales Associate (24 hours per week)
[Employer hidden — sign up to reveal] is seeking a part-time Sales Associate for its Bicester Village boutique. The role involves driving sales, delivering exceptional customer service, supporting the team, and handling operational tasks. Candidates must have a customer-first attitude, strong communication skills, and the ability to thrive in a fast-paced retail environment. The company offers benefits including generous staff discount, pension, private healthcare, and more.
Job Details
- Job Title: Sales Associate
- Location: Bicester Village
- Hours: 24 hours per week
- Reporting: Boutique Manager
Who we are
At [Employer hidden — sign up to reveal], we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards: Ethical Jewellery Business of the Year 2021, Retail Jeweller; Queen's Award for Enterprise: Sustainable Development 2022; Responsible Luxury Business of the Year 2022, Positive Luxury; Best Sustainable Luxury Jewellery Brand 2022, Marie Claire UK.
We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.
What you’ll do
Driving Sales and Exceptional Customer Experience
- Achieve individual sales and KPI targets through delivering exceptional service to customers
- Demonstrate exceptional product knowledge and passion for [Employer hidden — sign up to reveal] values and vision
- Deliver in store services with confidence (eg: engraving and aftercare)
Supporting the Team
- Comply with [Employer hidden — sign up to reveal] company policies and procedures at all times
- Follow guidelines and instruction to efficiently deal with concession tasks in a fast paced environment
- Exceptional personal grooming and presentation
Delivering Efficiency
- Support the management team to deliver operational tasks (eg: stock takes, visual merchandising guidelines, stock deliveries)
What you’ll bring
- A customer first attitude and a desire to drive sales
- Excellent communication and interpersonal skills
- Prepared to go the extra mile to ensure customer expectations are achieved
- Ability to work as part of a team
- Ability to work well under pressure in a fast paced environment
- Positive, proactive and able to work to direction
To be successful at [Employer hidden — sign up to reveal]...
You are a doer, a team player, humble, honest, straightforward and transparent, a good teacher/mentor, willing to get your hands dirty, a problem solver, resilient, flexible, entrepreneurial, smart, passionate, and an insatiable learner.
Company Benefits
- Generous staff discount for personal use and friends and family discount code
- Workplace pension scheme
- Paid volunteering days to support charitable causes
- Perkbox flexi points every month for discounts with other brands
- Length of service awards for key milestones one, three, five and ten years
- Tech scheme and cycle to work scheme
- Financial Assistance - Loan / Advance payments
- Private healthcare
- Life Assurance
- Employee Assistance Programme 24/7
Additional Requirements
Ability to document your authorisation to work in the United Kingdom.
Travel Requirements
Travel to our other Boutiques and Concessions may be required
Our Aims and Values
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service.
- Customer Obsessed: Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us.
- Caring: We treat people with respect, as we would want to be treated.
- Fast Paced: We are passionate about what we do, and we want to reach as many customers as fast as we can.
- Exceptional: We have a relentless desire to continually learn and improve.
- Commercial: We focus hard on facts and approach things in a logical, rational and analytical way.
[Employer hidden — sign up to reveal] as a global business makes the following inclusive culture pledge: Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.