About The Role

As a Forward-Deployed Engineer, you'll be the technical architect and strategic partner for [Employer hidden — sign up to reveal]'s most high-value enterprise customers across EMEA. Embedded on-site with a single strategic account, you'll lead AI-powered transformations, advise C-level stakeholders, and translate real-world complexity into product insights that shape [Employer hidden — sign up to reveal]'s roadmap.

This is a foundational role; you won't be following a playbook, you'll be writing one.

What You'll Do

• Strategic Transformation: Embedded with executive and technical teams to define AI-driven transformation goals, design end-to-end solutions using [Employer hidden — sign up to reveal] and AI, and own the full delivery cycle from discovery through scaled rollout.
• Cross-Functional Leadership: Act as the technical authority across Sales and CS on strategic accounts. Guide solution positioning, elevate teams' AI literacy, and translate customer patterns into structured product feedback and PRDs.
• Platform & Implementation: Design sophisticated workflows, configurations, and automations. Prototype custom solutions, including advanced scripting and integrations into the customer's broader tech stack, and ensure measurable adoption.

Your Experience & Skills

• Background in Solution Architecture, Solution Engineering, or Software Engineering
• Strong systems thinking and architectural judgment, coding is a plus, not a requirement
• Fluent in AI concepts and tooling (LLMs, automation, workflows) with a clear view of where the hype ends
• Direct experience engaging with C-suite and senior enterprise stakeholders across complex, ambiguous environments
• Proven ability to influence decisions and drive outcomes without formal authority
• Entrepreneurial mindset, you move fast, think at scale, and build what doesn't yet exist

Why This Role

• EMEA scope: work with some of Europe's most complex and high-value enterprise accounts
• High visibility: direct access to executive stakeholders internally and externally
• Real product influence: your insights shape [Employer hidden — sign up to reveal]'s roadmap from the front line
• Autonomy: define your own approach and be measured on business outcomes, not activity

Meet the Services team

We enable our customers to achieve their business goal, by transforming the way their organizations work. With expert guidance, deep partnerships, and a commitment to excellence, we act as a trusted advisor, delivering value and success through [Employer hidden — sign up to reveal]-based solutions.