Tennant - Level 3 - Field Service Engineering Apprentice (Maintenance)

Brief Description

As an Apprentice Service Technician, you will work alongside experienced Field Service Engineers to learn how to diagnose, repair, and maintain [Employer hidden — sign up to reveal]’s advanced range of floor cleaning equipment at customer sites, supported by Make UK as your training provider.

Qualifications Required

5 GCSEs at 9 – 4 / A* - C (5 or above preferred), must include maths, English language, and ideally Science, or equivalent related qualification.

Personal Qualities

• Strong interest in engineering, mechanics, or electronics
• Enthusiastic and eager to learn

Skills Required

Essential:

• Hands-on and problem-solving mindset
• Good communication and teamwork skills
• Full UK Driving Licence (or in the process of obtaining)

Desirable:

• Any previous hands-on mechanical or electrical experience (e.g., hobbies, school projects, work experience)
• IT-literate (basic knowledge of MS Office or similar)

Training to be Provided

Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including:

• Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company
• Advanced Manufacturing Engineering Workplace Competence Training - in years 2 to 4 in company
• Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK
• In house training in line with your requirements.
• Further qualifications deemed necessary by your employer

On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.

Future Prospects

Once qualified, you will get the opportunity to join our field based service team

Vacancy Detail

About [Employer hidden — sign up to reveal] Solutions Ltd

[Employer hidden — sign up to reveal] is a global leader in designing, manufacturing, and marketing solutions that help create a cleaner, safer, and healthier world. With a strong commitment to sustainability and innovation, we provide cutting-edge cleaning machines and services to customers worldwide. Our UK division plays a critical role in delivering field-based technical service and support to our customers across a range of industries.

Overview of the Role

Due to the role's health and safety and safeguarding protocols, only applicants over the age of 18 in September 2025 will be considered

As an Apprentice Service Technician, you will embark on a structured training programme combining practical on-the-job experience with academic learning to become a fully qualified Mechatronics Maintenance Technician. You will work alongside experienced Field Service Engineers to learn how to diagnose, repair, and maintain [Employer hidden — sign up to reveal]’s advanced range of floor cleaning equipment. The apprenticeship is supported by Make UK and leads to a Level 3 Mechatronics Maintenance Technician qualification. During your training at Make UK, you will travel to Birmingham and stay in a fully funded hotel, on a half board basis. All travel to and from Birmingham, your breakfast and evening meal and accommodation are all paid for by [Employer hidden — sign up to reveal].

Key Responsibilities

Under supervision and as training progresses, you will:

• Assist in servicing, repairing, and maintaining a wide range of cleaning equipment (mechanical, electrical, and hydraulic systems)
• Shadow experienced Service Technicians during field visits to customer sites
• Learn to carry out fault diagnosis, repairs, and preventative maintenance
• Support customer communication and provide operator training
• Help maintain accurate job records and stock management
• Adhere to all health & safety policies and quality standards
• Attend college/workshops as required by the apprenticeship programme
• Develop skills in the use of diagnostic tools and equipment
• Build strong knowledge of [Employer hidden — sign up to reveal] equipment, procedures, and customer service standards

What We Offer

• Full support and mentoring throughout your apprenticeship
• A dedicated personal development plan
• Company van (progressive access during apprenticeship)
• Uniform, mobile phone, and specialist tools provided
• Long-term career opportunities with a global company

Our Commitment

[Employer hidden — sign up to reveal] Solutions Ltd is committed to equal opportunities and diversity. We encourage applications from all backgrounds and are happy to provide adjustments during the recruitment process upon request.

Other Information

You should note the residential portion of the course, spending time in Birmingham, residing in a fully funded hotel. Make UK and [Employer hidden — sign up to reveal] reserve the right to close the advert without notice, so apply now to avoid disappointment.

This apprenticeship has expired.