Veolia- Level 3- Service Engineer Apprenticeship (Birmingham)

Qualifications Required

3 GCSEs at 9 – 4 / A* - C (5 or above preferred), must include maths, English language, and ideally Science, or equivalent related qualification.

Personal Qualities

• Punctual
• Organised
• Communication
• Adaptability
• Confidence
• Problem-solving
• Initiative
• Teamwork

Skills Required

• Customer Focused
• Strong Communication Skills
• Excellent Time Management
• A good level of IT competency
• Good organisational skills
• Able to prioritise workload and manage multiple tasks

Training to be Provided

Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us, which are fully paid for, including: Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence) – off the job full time at Make UK in Aston, Birmingham in year 1; Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence); Level 3 BTEC Diploma in Advanced Manufacturing Engineering (Development Knowledge); In house training in line with your requirements.

Future Prospects

• Service Engineer - Providing onsite corrective/preventative maintenance at our customer sites.
• Completion and submission of assessments and work reports.
• Ensuring that the organisation and the customers health and safety standards are adhered to.
• Travelling to a variety of customers across a geographical region.
• Providing feedback on product development.

Vacancy Detail

We have a fantastic opportunity to join our leading, well respected water technologies company, where you will play a pivotal role in the repair and maintenance of our products at a wide variety of clients and provide you with continuous training throughout your journey with us. At [Employer hidden — sign up to reveal] UK, we are committed to ensure you have the best experience possible and take your career to the next level! The job requires a good understanding of work routines and procedures in one's own job. The technical procedures for this level are well defined. The job requires proficient knowledge of these procedures and how to apply them. The knowledge can only be acquired through formal training or considerable experience. To observe, abide by and enforce the Company’s and client’s Health and Safety policies. The role will be at a residential college during the first year and will be day release study time for one day per week in years 2-4. The apprentice should ensure all course work is completed in a timely manner in order to attain a suitable qualification. Supporting the Service Engineers to carry out: Breakdown work – troubleshooting /fault finding; Preventative maintenance work for customers with service contracts; Commissioning work - involving the installation of new products; Timely reporting on progress or delays for customers; Timely completion and submission of risk assessments, work reports, time sheets and all other work related documentation; Site tasks and activities as required; After-sales technical and commercial support to customers.

Other Information

• Must have a full UK Driving License, as employees will be issued with a company vehicle.
• You will be required to be flexible in regards to working location, and travel time.

Benefits: We know that the expectation of a good role goes both ways, so alongside your salary, you will receive a company vehicle, fuel card, uniform, laptop and mobile phone. This is in addition to our extensive benefits package which includes 25 days annual leave (plus your birthday off!), our market leading pension and share scheme and a range of employee discounts and employee referral bonuses - as we’d like nothing more than to give your family and friends an opportunity too! Also, to help you a little further, we provide mental health and financial support, so you know exactly who to lean on whenever you need to.