Ticketing Customer Service Assistant
SKILLS
FULL DESCRIPTION
1431 - Ticketing Customer Service Assistant
Posted: 20/01/2026 16:53 | Start Date: Not Available | Salary: Competitive Salary | Location: Cupar | Level: Administration | Deadline: 08/05/2026 12:00 | Hours: 35.00 | Benefits: Excellent Benefits Package | Job Type: Agency
The Role – Ticketing Customer Service Assistant
An exciting opportunity has arisen to join the Championship Planning & Experience department as Ticketing Customer Service Assistant. The successful candidate will be the first point of contact for ticketing customer service support for [Employer hidden — sign up to reveal] championships, providing a world-class service to customers and internal stakeholders throughout the year. This is a fixed term position working 35 hours per week, predominantly Monday – Friday. Weekend working will be required in the build up and during the Championships. We are looking for 1 person: - 1 x asap - October. Please note, we may close applications early should we receive sufficient applications.
What We Offer
We offer a great benefits package including the following: - Competitive Salary - Company Pension Scheme and Sick Pay - 35 Days Holiday Per Year (pro rata)
Who We Are Looking For
The ideal candidate will have the following experience and attributes: - Experience working in a customer service role. - Scottish National 5 qualifications, or equivalent, in English and Maths. - Experience using Microsoft Office packages, including Word, Excel and Outlook. Download the full job description here. Download the competencies expected for this role here.
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] group of companies was formed in 2004 to take on [Employer hidden — sign up to reveal]’ responsibilities for governing the Rules of Golf, staging The Open, golf’s original championship, and developing the sport. The World Golf Museum in St Andrews is part of [Employer hidden — sign up to reveal] group. Together [Employer hidden — sign up to reveal] and the USGA govern the sport of golf worldwide, operating in separate jurisdictions with a commitment to a single code for the Rules of Golf, Rules of Amateur Status and Equipment Standards. [Employer hidden — sign up to reveal], through [Employer hidden — sign up to reveal], governs the sport worldwide, outside of the United States and Mexico, on behalf of over 61 million golfers engaged in the sport in 145 countries and with the consent of 164 organisations from amateur and professional golf. [Employer hidden — sign up to reveal] has responsibility for running a series of world class amateur events and international matches in women’s and girls’ as well as men’s and boys’ golf. [Employer hidden — sign up to reveal] stages the AIG Women’s Open and works with the DP World Tour to stage the Senior Open presented by Rolex. [Employer hidden — sign up to reveal] is committed to investing £200 million over ten years in developing golf and supports the growth of the sport internationally, including the development and management of sustainable golf facilities. For more information, please visit [Employer hidden — sign up to reveal].