Senior Business Manager

Company Culture

[Employer hidden — sign up to reveal] is a fast-growing IT company focusing on Microsoft Cloud based solutions. Our culture has an enviable reputation in the industry which we work hard to maintain. We are focused on creating an inclusive environment where our employees thrive based upon integrity, strong work ethic, a one-team ethos, desire to learn and develop and a commitment to deliver unwavering service excellence to our customers, vendors and partners. Therefore, first and foremost we recruit with our cultural fit in mind.

Job Overview/Purpose

We are seeking a high-impact Business Applications Senior Business Manager to support growth across our Business Applications professional and managed services portfolio. This role focuses on identifying, developing, and closing services-led opportunities, working closely with account teams, solution architects, and delivery leaders. The ideal candidate combines strong Microsoft Dynamics Business Applications knowledge with a consultative, services-oriented sales approach, capable of engaging senior stakeholders and translating risk into clear business value.

Main Duties and Responsibilities

• Develop and maintain a high level of understanding of [Employer hidden — sign up to reveal] services with a specific focus on Microsoft Business Applications offerings and be able to present these in context to the client’s requirement.
• Develop new client relationships through targeted business development Campaigns
• Work proactively with every assigned client to explore how they can realise more value from the Dynamics 365 and the Power Platform and consume more of [Employer hidden — sign up to reveal]’s services.
• Proactively stay current with Microsoft planned releases and consider how these could benefit or impact [Employer hidden — sign up to reveal] clients.
• Work with the Marketing Team to develop campaign activity to our customers and to feedback on requirements for sales enablement materials
• Act as a point of contact for assigned clients regarding urgent issues.
• Work closely with Practice Directors to scope customer engagement based on the [Employer hidden — sign up to reveal] service offerings.
• Keep our CRM system up to date with all details of clients, contacts, sales activity and client feedback.
• Develop a qualified pipeline providing 3-time cover of quota target.
• Produce accurate sales forecasts.
• Achieve monthly, quarterly and annual margin targets by selling [Employer hidden — sign up to reveal] Services and Microsoft Cloud Subscriptions.
• Follow up all sales opportunities within the agreed target times.
• Engage with clients to ensure Contract renewals where appropriate
• Produce high quality, technically and commercially sound quotations proposals, adhering to company procedures and standards.
• Manage the sales process from initial opportunity through to the securing of the client purchase order.
• Represent [Employer hidden — sign up to reveal] in a professional and positive manner
• Partner with core account teams to identify, qualify, and progress Business Applications opportunities within existing and new customers
• Work closely with pre-sales, delivery, and Business Applications leadership to scope solutions, build proposals, and ensure successful hand over
• Act as a trusted advisor to customers, building long-term relationships and repeat services engagement

Skills, Experience and Qualifications

• Candidates will be educated to degree level or have equivalent experience with a Minimum of 2 year’s successful sales experience in an IT/technology field
• Knowledge and understanding of the CRM/CX/CCaaS services market
• Ideally have experience of Selling Microsoft solutions, Dynamics 365, Azure, Power Apps Business Intelligence
• Candidates will also ideally have a strong track record of selling consultancy & Managed Services
• Account management and solution selling.
• Ability to engage effectively with and influence decision makers and executives.
• Key to success is the ability to assimilate clients’ business pain points, understand the drivers of the business and its strategy, and turn these into a compelling solution.
• Must be a competent writer of business emails, quotations, proposals and reports.
• Must be an excellent face-to-face and remote communicator.
• Able to demonstrate success and experience of managing mid-sized and major accounts.
• Sales driven with the ability to identify new business opportunities
• Excellent negotiation skills with experience of B2B and dealing with key decision makers
• Well developed planning and organisational skills
• Ability to work on own initiative and within a team environment
• Self-motivated and driven to achieve professional success in a consulting environment
• Ability to work under pressure and manage workload and time according to deadlines set
• Self-driven, inquisitive, innovative, results-orientated with a positive outlook and a clear focus on high quality and client satisfaction

Disability Confident

[Employer hidden — sign up to reveal] have a proactive attitude when it comes to looking after the wellbeing and inclusion of all our employees. We promote equal opportunities through our recruitment process and a positive, inclusive culture across the business which we are proud of. We are diverse in our approach to recruitment and recognise that talent comes in all different forms. The diversity in our team is what helps our business work so well. To find out more about our disability commitment please contact People & Culture or ask during the interview.

Our Offering

In addition to a competitive salary, there are a number of benefits and perks we offer to say thank you for being a part of our journey:

• To work at a 3* World Class Best Company
• Flexibility over where you work with our Winning from Anywhere® approach
• 25 days holiday
• Home working allowance paid monthly
• Winning from Anywhere® allowance to help your set up at home
• 24/7 GP at hand
• Immediate 24/7 access to an Employee Assistance Programme
• We’ll support you when you’re not well with our Company sick pay scheme
• 4x base salary life assurance
• Private health insurance after a successful year’s service
• Enhanced parental pay and leave, supporting you with those precious life moments
• Access to the Perkbox platform to help make your money go further
• Cyclescheme
• Electric car scheme
• And many more!

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], we strive to create a strong, inclusive culture where everyone feels valued and has a say. This is not only because we truly care about each member of our team, but because we believe that company culture has a direct link to the quality of the services we provide for our customers. When our people are happy and feel that what they do makes a difference, this inevitably leads to better digital transformation outcomes for the organisations we partner with. Above all else, [Employer hidden — sign up to reveal] recruit with culture fit in mind. Our values of transformation, partnership and clarity are at the heart of everything we do at [Employer hidden — sign up to reveal]. They guide our actions, shape our decisions, and reflect the standards to which we hold ourselves as a team. By living these values each day, we ensure that both our colleagues and customers benefit from a culture rooted in integrity, collaboration, and continuous improvement. Winning from anywhere Our innovative working model provides you with flexibility to work in a way that suits you best. Our Winning from Anywhere® philosophy is made possible by our culture built on trust and the use of cutting-edge Microsoft technologies. This empowers us to engage in meaningful work alongside supportive, like-minded people in an environmentally responsible manner. Our teams enjoy the freedom to excel in their roles from any location! Founded in 2015