Business Support Executive

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Market Harborough
TYPE
Full-time
LEVEL
Associate
SALARY
£30,000 / year
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

CRM Account Management B2B Communication Relationship Building Commercial Awareness Organisation Outbound Contact Report Generation

FULL DESCRIPTION

Business Support Executive

Market Harborough | Full Time | Hybrid | £25,000 – £30,000 per annum

Job Description

An exciting opportunity has arisen for a Business Support Executive to join a well‑established trade association based in Market Harborough. This is an excellent opportunity for an experienced Business Support Executive to play a key role in supporting member engagement, commercial growth and long‑term relationships within a respected UK organisation. Working as part of a collaborative team, this Business Support Executive role offers variety, responsibility and the chance to make a real impact.

  • £25,000 – £30,000 per annum (depending on experience)
  • Full time, 37 hours per week, Monday to Friday
  • Hybrid working: Typically 2 days per week in the office, with flexibility based on business needs
  • Benefits after probation: 8% pension, discretionary 15% bonus, 25 days holiday (+ bank holidays)
  • Occasional UK‑wide travel, sometimes with overnight stays

Duties and Responsibilities

  • Manage ongoing relationships with members, carrying out regular check‑ins to understand needs and identify opportunities
  • Promote membership benefits, events and services through outbound contact and tailored conversations
  • Identify potential commercial opportunities and pass qualified leads to senior colleagues via the CRM system
  • Act as a key point of contact for member queries, providing accurate information and support
  • Maintain accurate CRM records and produce reports to support insight and decision‑making
  • Support advertising opportunities, promotions and member communications across multiple channels
  • Assist with the coordination and content management of the organisation’s magazine, including copy chasing

Required Skills and Experience

  • Proven experience in business support, account management, membership engagement or business development
  • Experience working in a B2B environment with both SMEs and larger organisations
  • Strong communication skills with the ability to build and maintain professional relationships
  • Commercial awareness with experience contributing towards income or sales targets
  • High level of organisation with the ability to manage multiple priorities effectively
  • Confidence using CRM systems and maintaining accurate records
  • A positive, adaptable approach with a strong focus on service delivery

How to Apply

To apply for this job please visit recruitcrm.io.

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