B2B Partnership Senior Account Manager

Company Description

[Employer hidden — sign up to reveal] is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, [Employer hidden — sign up to reveal] is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.

Job Description

This role sits within our growing [Employer hidden — sign up to reveal] Business Sales & Marketing function. We're looking for a Business Partnerships Senior Account Manager to join our Business Partnerships team in London. This role owns the end-to-end account management of our partners after they’ve signed — ensuring partners are successfully onboarded, fully enabled, performing strongly, and that the end customer journey (referrals into [Employer hidden — sign up to reveal]) is smooth and measurable.
Our team is split into three areas:

• Partnership Sales (finding and closing new partners)
• Account Management (owning partner success)
• [Employer hidden — sign up to reveal] Business Customer Sales / Service (activating and supporting the businesses referred via partners)

Role: Own Business Partnerships/Affiliates partners end-to-end after contract signing—onboarding, enablement, performance management, issue resolution, and renewals/expansion.
The role

• Run partner onboarding, training, materials, messaging, and referral routes to drive successful [Employer hidden — sign up to reveal] Business referrals.
• Manage partner cadence (monthly check-ins, QBRs, launch plans) and act as senior escalation point.
• Build and own scalable partner ops: workflows, documentation, reporting, and clean handovers across Sales/AM/CS.
• Ensure commercials/tracking/governance are correct (commission logic, payouts, eligibility), prevent leakage/disputes, and keep partners updated.
• Drive growth with existing partners through experiments, co-marketing, placements, and performance improvements.
• Support scaled/technical partners and collaborate with Product/Integrations on repeatable partnership models and offers.
• Monitor and analyse performance; build partner health views, prioritisation, and forecasts; escalate or renegotiate when needed.
• Ensure compliance and referrals aligned with [Employer hidden — sign up to reveal] risk appetite/AUP.

Qualifications

• Strong B2B account/partner management experience (fintech/payments helpful).
• Organised, process-minded, commercially sharp, data-driven, and confident managing stakeholders and escalations.
• Comfortable working cross-functionally (Sales, CS, Marketing, Product/Integrations).

Nice to have:

• Partnerships/affiliates ops, technical integrations, people leadership, languages.

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at [Employer hidden — sign up to reveal] visit [Employer hidden].Jobs.
Keep up to date with life at [Employer hidden — sign up to reveal] by following us on LinkedIn and Instagram.