Account Manager

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Remote
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Customer Service
This role is not offered with visa sponsorship, though the employer is a licensed UK sponsor

SKILLS

Supply Chain Management Project Management Client Relationship Management Microsoft Office Suite Healthcare Supply Chain SaaS Implementation Vendor Contracting Cross-functional Collaboration

FULL DESCRIPTION

[Employer hidden — sign up to reveal] LLC is hiring an Account Manager (Fully Remote) to manage client relationships, drive onboarding, and ensure successful software implementation.

Description

[Employer hidden — sign up to reveal] partners with hospitals, health systems, and higher education institutions to help them improve financial performance and fuel their mission of patient care. The Account Manager serves as the primary point of contact for assigned client accounts, ensuring strong relationships, successful software implementation, and long-term client satisfaction.

Requirements

  • Serve as primary point of contact for assigned accounts
  • Lead new client onboarding and implementations
  • Develop and manage project plans, timelines, and documentation
  • Coordinate implementation tasks and system integrations
  • Provide regular status updates to clients, vendors, and internal teams
  • Conduct ongoing client check-ins, training sessions, and business reviews
  • Identify workflow optimization opportunities
  • Collaborate with product, development, and sales teams
  • Troubleshoot product issues and coordinate resolution
  • Maintain knowledge of healthcare workflows and industry trends

Qualifications

Requirements: 3+ years of experience in supply chain, materials management or vendor contracting roles within healthcare. Strong project management, organizational, and communication skills. Proficiency with Microsoft Word, Excel, PowerPoint, OneNote, Teams, and Outlook.

Preferred: Experience with hospitals, health systems, SaaS implementations, healthcare technology deployments, and enterprise accounts.

Note: [Employer hidden — sign up to reveal] is not able to sponsor work visas for this position.

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