Saleforce Platform Engineer

Description

At [Employer hidden — sign up to reveal], we believe learning should be accessible, engaging, and empowering for every student, every educator, everywhere. That’s why we build secure, intuitive tools that empower more than 26 million students and educators worldwide. From simplifying access with single sign-on, to advancing equity with usage analytics, to automating secure rostering, our platform helps schools focus on what matters most: teaching and learning.

We’re not just building tools, we’re building what’s next in education. By removing barriers and enabling data-driven decisions, our solutions help educators lead with confidence and students thrive in and out of the classroom every day.

Our team is driven by purpose and grounded in three core values: Strive to Grow - always learning, improving, and innovating; Deliver Worthwhile Experiences - for our users, our partners, and each other; Contribute with Heart - putting people first in everything we do.

[Employer hidden — sign up to reveal] is seeking a Salesforce Platform Engineer. This role is responsible for managing, optimizing, and evolving [Employer hidden — sign up to reveal]’s Salesforce environment, with primary ownership of Experience Cloud. This role ensures a seamless, secure, and scalable user experience for both authenticated and non-authenticated users, while aligning with broader architecture and governance standards.

In addition to Experience Cloud, this role supports cross-functional Salesforce initiatives, including integrations, automation, and system enhancements that improve business processes and data workflows. Working within the Business Operations team, this individual will partner across teams to design and implement solutions that meet evolving organizational needs.

The ideal candidate brings strong Salesforce platform expertise, including building flows and automations, and is comfortable extending functionality through lightweight customizations (e.g., Lightning Web Components, Apex). They should also be confident leveraging modern AI-assisted tools to accelerate development and problem-solving.

Responsibilities

• Experience Cloud Ownership: Administer and maintain Salesforce Experience Cloud environments, including configuration, access, and user experience; manage external user access, sharing models, and security; partner with stakeholders to enhance portal functionality; monitor performance and recommend improvements.
• Platform Configuration and Automation: Design, build, and maintain Salesforce flows, validation rules, and other automations; translate business requirements into scalable solutions; identify process improvement opportunities.
• Integrations and Platform Enhancements: Contribute to Salesforce integrations and cross-system workflows; design and implement solutions connecting Salesforce with other business systems; improve data flow and system efficiency.
• Customization and AI-Assisted Development: Extend platform functionality through Apex and Lightning Web Components; leverage AI-assisted tools (ChatGPT, Claude, etc.) for development and documentation; maintain custom code.
• Platform Support and Continuous Improvement: Investigate and resolve Salesforce issues, especially Experience Cloud; collaborate with internal teams; recommend improvements for system stability.
• Strategic Partnership and Governance: Collaborate with Salesforce team on platform decisions; evaluate new requests for alignment with architecture and best practices; maintain data integrity and security; stay informed on Salesforce releases.

Requirements

• Bachelor’s degree in Information Systems, Business, Computer Science, or related field preferred; equivalent experience considered.
• 2+ years of Salesforce experience across platform configuration and core functionality.
• 1+ years of hands-on experience with Salesforce Experience Cloud.
• Experience building and maintaining flows and other Salesforce automations.
• Experience on cross-functional Salesforce initiatives such as integrations, system enhancements, or process improvements.
• Salesforce Administrator Certification required.
• Ability to travel up to 20% for team meet-ups.

Benefits & Perks

• Generous Paid Time Off: 4+ weeks vacation and 13+ paid holidays.
• Parental Leave: 12 weeks fully paid.
• Retirement: 401(k) with 0.5:1 company match.
• Comprehensive Health Coverage: Medical, dental, vision.
• Insurance: Company-paid life, short-term disability, long-term disability; voluntary options.
• Volunteer Time Off: Paid volunteer days through [Employer hidden — sign up to reveal] Cares.
• Lifelong Learning: Tuition reimbursement.
• Growth & Development: Coaching and internal programs.
• Supportive Culture: Curiosity, compassion, continuous learning.
• Connection & Community: Annual company retreats and team events.

At [Employer hidden — sign up to reveal], we believe the best ideas come from bringing together diverse perspectives. We are committed to building a team that reflects diversity and fostering an inclusive workplace. [Employer hidden — sign up to reveal] is proud to be an equal opportunity employer.

Learn more about us at [Employer hidden — sign up to reveal].com.