Relief Security Officer – Chippenham

Key Purpose of the Job

The primary purpose of the Relief Security Officer is to provide flexible and reliable security coverage across various locations as needed. The role involves ensuring the safety and security of premises, staff, and visitors by maintaining a safe and secure environment. This includes monitoring and controlling access, conducting regular patrols, and responding promptly to security incidents or emergencies.

Key Job Responsibilities

• Greet and assist visitors, ensuring they feel welcome and are directed to the appropriate area.
• Be receptive to the client’s concerns and complaints and take a personal interest in resolving any issues.
• Always provide a high level of customer service, addressing inquiries and concerns professionally and courteously.
• Build and maintain positive relationships with staff, visitors, and contractors.
• Work to the assignment instructions ensuring accurate recording on correct documents.
• Comply with and report on all Health and Safety issues.
• Conduct regular patrols of the premises, internally and externally.
• Monitor surveillance equipment and review footage as necessary.
• Make required check calls and booking on/off calls.
• Control access to the premises, ensuring only authorised personnel are allowed entry.
• Respond promptly and effectively to alarms and incidents.
• Maintain accurate records of daily activities and incidents.
• Collaborate with emergency services when required.
• Communicate clearly and effectively with a diverse range of people.

Quality

Ensure equipment is maintained and used per manufacturer’s requirements. Be correctly dressed in full uniform. Set and maintain highest personal and professional standards as an employee of [Employer hidden — sign up to reveal]. When [Employer hidden — sign up to reveal] carry out the recruitment process, we shall recruit as an equal opportunities’ employer.

Essential Requirements

• SIA Licence or valid SIA training certificates
• Excellent Written and Verbal Communications Skills
• Flexibility, willingness to work various shift patterns
• Ability to stay calm and composed under pressure
• Must drive and have own vehicle

Desirable Requirements

• Prior experience in a similar role (1 year preferred)
• Basic understanding of security protocols and procedures
• Familiarity with surveillance systems
• Previous experience in the security industry

Additional Information

Benefits: Company pension, Employee discount, Free parking, On-site parking, Store discount. [Employer hidden — sign up to reveal] Systems Limited is a limited company registered in England & Wales. Registered Office: 4 St Dunstans Technology Park, Ripley Street, Bradford BD4 7HH.