Security Officer – Cannock

Job Description

Security Officer – Cannock

• Shift pattern: Monday – Friday – 05.30am – 08.00am
• Location: Cannock
• Salary: £13.00 per hour
• Start date: ASAP

Benefits

• Pension
• Healthcare Cash plan
• Life Assurance
• Employee Recognition Scheme
• Employee Discount Platform
• Paid uniform
• Wagestream – Get instant access to your wages

Key Purpose of the Job

The primary purpose of the Security Officer is to support the contract, protect client’s premises, assets, and personnel by maintaining a safe and secure environment in accordance with the Assignment instructions. This may involve monitoring and controlling access, conducting regular patrols, and responding promptly to security incidents or emergencies, whilst always maintaining a quality service.

Key Job Responsibilities

Customer Care

• Greet and assist visitors, ensuring they feel welcome and are directed to the appropriate area.
• Be receptive to the client’s concerns and complaints and take a personal interest in resolving any issues.
• Always provide a high level of customer service, addressing inquiries and concerns professionally and courteously.
• Build and maintain positive relationships with staff, visitors, and contractors.
• Work to the assignment instructions ensuring all activity is accurately recorded.

Work Performance and Quality Work

• Comply with and report on all Health and Safety issues.
• Conduct regular patrols of the premises, both internally and externally.
• Monitor surveillance equipment and review footage as necessary.
• Make required check calls and booking on/off calls.
• Control access to the premises, ensuring only authorised personnel are allowed entry.
• Respond promptly and effectively to alarms and incidents.
• Maintain accurate records of daily activities, incidents, and irregularities.
• Collaborate with emergency services when required.
• Ability to communicate clearly and effectively.

Quality

• Ensure equipment is maintained and used correctly.
• Be correctly dressed in full uniform.
• Set and maintain highest professional standards as an employee of [Employer hidden — sign up to reveal].

Essential Requirements

• SIA Licence or valid SIA training certificates
• Excellent Written and Verbal Communication Skills
• Flexibility to work various shift patterns
• Ability to stay calm under pressure

Desirable Requirements

• Prior experience in a similar role
• Basic understanding of security protocols
• Familiarity with surveillance systems
• Previous experience in security industry

Experience & Certification

• Retail Security: 2 years (required)
• SIA Licence (required)

Company Information

[Employer hidden — sign up to reveal] is part of the [Employer hidden — sign up to reveal] Group. [Employer hidden — sign up to reveal] is a limited company registered in England & Wales. Registered Office: 4 St Dunstans Technology Park, Ripley Street, Bradford BD4 7HH.