Security Service Engineer – West Midlands

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Oxford
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£45,000 / year
CATEGORY
Security
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Intruder Alarm Systems CCTV Systems Access Control Systems Galaxy Panels Network/IP CCTV Fault Finding Customer Service UK Driving Licence

FULL DESCRIPTION

Security Service Engineer – West Midlands

[Employer hidden — sign up to reveal] is hiring a Security Service Engineer based in Oxford. This is a full-time, permanent position with a salary of £45,000 OTE per year.

Key Purpose of the Job

Servicing and maintenance of intruder, CCTV and access control systems in accordance with the current standards.

Location & Pay

Location: Oxford
Pay: £45,000.00 per year (OTE, basic salary based on experience)

Why Work for Us?

  • Performance Related Pay – opportunity to earn up to additional £2,000 yearly (paid quarterly)
  • High OTE available
  • Paid Travel time after 30 minutes
  • Paid Overtime at premium rate
  • Standby allowance for on call
  • Full Remote Technical Support
  • Company Car with private use option
  • Life Insurance
  • Company Health Care Plan
  • 25 days holiday + 8 bank holidays
  • Day back in lieu when bank holiday worked
  • Immediate start available
  • Career development opportunities
  • Referral Scheme
  • Employee Benefits Programme including shopping vouchers and discount; up to £1,200 a year on real savings for everyday needs
  • Wagestream – Get instant access to your wages through our financial wellbeing tool.

Key Job Responsibilities

  • Servicing and maintaining various intruder, CCTV, intruder and access control systems.
  • Working towards and exceeding maintenance and fault finding targets.
  • Demonstrate systems for customers and explain details such as the causes and consequences of false alarms.
  • Be part of an On Call Rota for OOH callouts and telephone support.
  • Understanding the clients’ needs and fulfilling all jobs required
  • Any other reasonable requests from management
  • The post holder will ensure the health, safety and welfare of themselves and their team in accordance with the [Employer hidden — sign up to reveal] Policy
  • Implement and act in accordance with all company policies including and but not limited to information security policies, environmental, quality and health and safety
  • Protect assets from unauthorised access, disclosure, modification, destruction, or interference.

Essential Requirements

  • Ideal candidate will have the ability to demonstrate working knowledge of various intruder panels such as Galaxy, Castle, Aritech, Scantronic, Network/IP and analogue CCTV.
  • 3+ years background and experience of working of undertaking service, repair work within security industry
  • Ability to demonstrate a working knowledge of various intruder panels, eg galaxy, menvier & scantronics
  • Network/IP based product experience
  • Applicants must have a clean full UK driving licence
  • Checkable work history and suitable references.
  • Good communication skills
  • Good customer service skills

When [Employer hidden — sign up to reveal] carry out the recruitment process, we shall recruit as an equal opportunities employer.

Job Types: Full-time, Permanent

Work Location: On the road

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