Supervisor (37.5 hours)

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Retail
This role is not offered with visa sponsorship, though the employer is a licensed UK sponsor

SKILLS

Customer Service Coaching and Mentoring Team Management Commercial Awareness Communication Stock Management Sales Target Achievement Leadership

FULL DESCRIPTION

Supervisor (37.5 hours) at [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is the ultimate curator of over 100 beauty brands. This role is based in Knightsbridge, London and is a full-time, on-site position.

Supervisor Overview

The Supervisor's main responsibility is to assist the management team to maximise sales and profitability whilst supporting and retaining a high performing team.

About You

  • Able to deliver a ‘customer first’ experience, demonstrating leadership to coach and motivate their team
  • Able to understand and analyse commercial reports to drive business opportunities
  • Able to identify key performance behaviours and competencies within the team
  • Strong communication skills
  • Strong prioritising and organisational skills
  • Values honesty and integrity in working relationships
  • Able to manage change
  • Flexible to meet rapidly changing priorities and deadlines
  • Able to delegate tasks and follow up effectively to ensure completion

Role Responsibilities

  • Supporting the team to ensure a ‘customer first’ experience is delivered consistently
  • Exceeding sales targets and the company acquisition target for N.dulge
  • Supporting stock file accuracy – adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
  • Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
  • Communicating clearly and concisely with all internal and external business partners to drive business opportunities
  • Actively identifying innovative opportunities to maximise the business
  • Confidently analysing all available business reports to review weekly, monthly and yearly performance
  • Supporting the store recruitment process, retaining diverse teams that deliver our ‘customer first’ experience
  • Creating an inclusive, welcoming and approachable environment for employees to thrive in
  • Confidently delivering feedback and escalating any performance issues to the Store Manager or Assistant Manager
  • Coaching and developing the team to achieve their full potential
  • Ensuring the store is maintained in line with Company policies and procedures

Our Benefits

  • A Competitive salary, reviewed annually
  • Generous time off, up to 25 days annually
  • Access to an employee discount at [Employer hidden — sign up to reveal] of up to 50% off products, brand dependent
  • A range of Health & wellness benefits, with support for physical, mental & financial wellbeing
  • Access to training and development opportunities from our education team and brand partners to support your growth and development
  • Access to additional third-party discounts across shopping, health, lifestyle and wellbeing
  • Refer a friend's bonus scheme.

[Employer hidden — sign up to reveal] are an equal opportunities employer. All applicants must have the right to live and work in the UK. For more information, visit [Employer hidden — sign up to reveal].

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