Technical Delivery Manager

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If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, [Employer hidden — sign up to reveal] has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Role Overview

The Technical Delivery Manager is responsible for driving the successful delivery of complex technical initiatives across multiple engineering teams. This role ensures that delivery timelines, milestones, and dependencies are well-defined and executed efficiently, while proactively managing risks and maintaining clear communication with senior stakeholders. You will act as the connective tissue between engineering, product, and business stakeholders — ensuring that teams have the clarity, structure, and support they need to deliver high-quality outcomes on time.

Key Responsibilities

• Delivery Planning & Execution: Create, maintain, and communicate detailed delivery timelines, identifying key milestones, dependencies, and critical paths. Coordinate cross-team delivery activities, manage rollout plans, track progress, manage scope changes, and identify opportunities for efficiencies.
• Team Coordination: Facilitate multiple engineering teams, work with Product Managers and Tech Leads to refine backlog items, identify and remove delivery blockers, promote Agile best practices.
• Risk & Dependency Management: Anticipate and document delivery risks and mitigation plans, identify cross-functional dependencies early, manage release readiness.
• Stakeholder Communication: Provide regular delivery updates to senior leadership, translate complex technical updates into clear business language, represent delivery status in executive reviews.

Key Skills & Experience

• Proven experience in delivery or program management within a technical / software engineering environment.
• Strong understanding of Agile methodologies (Scrum, Kanban) and DevOps concepts.
• Excellent organizational and planning skills, with a sharp eye for dependencies and bottlenecks.
• Ability to communicate effectively with both technical teams and senior non-technical stakeholders.
• Experience managing multiple projects or teams in parallel.
• Proficiency with tools such as Jira, Confluence, Notion, Asana, Trello, or Azure DevOps.

Preferred Qualifications

• Background in software development, engineering, or systems delivery (advantageous).
• Experience in cloud-based environments (AWS, Azure, or GCP).
• Strong data-driven mindset for reporting and performance tracking.

[Employer hidden — sign up to reveal] are an equal opportunities employer.

All applicants must have the right to live and work in the UK.