Team Member

🔒 Confidential Employer
Posted 7 May 2026
LOCATION
Edinburgh
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Teamwork Customer Service Food Safety Kitchen Operations Till Operations Cleanliness Communication Time Management

FULL DESCRIPTION

Team Member

[Employer hidden — sign up to reveal] is hiring a Team Member for their Edinburgh - Leith Walk shop. The role involves working in the kitchen and front of house to provide excellent customer service, prepare quality food, maintain cleanliness, and ensure efficient shop operations.

Key Responsibilities

  • Maintain good relationships with all shop team members.
  • Balance workload across the team.
  • Work in any area FOH and Kitchen as requested by manager (Hot Food, Coffee, etc).
  • Ensure FOH, Kitchen and delivery business is the best it can be.
  • Have good knowledge of [Employer hidden — sign up to reveal] standards in all areas.
  • Understand importance of Hot Chef and Barista roles and complete training.
  • For Team Member Star: Be an ace in place and role model.

Amazing Service: 6 Key Points of Service

  • Follow the 6 Key Points of Service.
  • Serve customers efficiently, politely, and quickly.
  • Respond to customers' needs delivering outstanding service.
  • Complete F/O to [Employer hidden — sign up to reveal] standards maintaining beautiful Langars, merchandising, and seating areas.
  • Bust queues through speed of service.
  • Wear clean and immaculate uniform at all times.
  • Present products according to [Employer hidden — sign up to reveal] standards.

Delicious Food & Drink: 6 Key Points of Production

  • Create delicious food according to [Employer hidden — sign up to reveal] standards.
  • Follow the 6 Key Points of Production.
  • Ensure stock is rotated and used according to standard.

Well Loved Shop: Cleanliness and Health & Safety

  • Adhere to kitchen health & safety and food safety in accordance with [Employer hidden — sign up to reveal] standards.
  • Inform shop management of any safety concerns immediately.
  • Follow Food Safety Standards and Health & Safety of team and customers.
  • Tell manager when standards or processes are not being met.

Shop Profitability: Productivity

  • Complete and pass all TM training in a timely manner.
  • Adhere to financial standards on tills.
  • For Team Member Star: Consistently high performance in bench productivity and MTS quality.

About [Employer hidden — sign up to reveal]

Founded in 2002, [Employer hidden — sign up to reveal] began as an organic soup and sandwich shop and later became a franchise partner with Dominos. [Employer hidden — sign up to reveal] is now a franchise partner with [Employer hidden — sign up to reveal], operating stores in Scotland including Edinburgh - Leith Walk.

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