Kitchen Team Member
SKILLS
FULL DESCRIPTION
Kitchen Team Member
[Employer hidden — view at passion-project.co.uk] is hiring a Kitchen Team Member for their Dundee - Whitehall location. The role involves working in the kitchen and front of house, preparing quality Pret food, providing excellent customer service, and maintaining cleanliness and productivity standards. Full-time and part-time positions available at £12.75 per hour.
- Company: [Employer hidden — sign up to reveal]
- Location: Dundee - Whitehall
- Pay Rate: £12.75 per hour
- Work Type: On-site
- Job Type: Full-time / Part-time
- Experience Level: Entry-level
About [Employer hidden — sign up to reveal]
Founded in 2002, Joup ltd began life as an organic soup and sandwich shop. The company soon outgrew this adventure and within five years changed their direction to become a franchise partner with Dominos. In the coming years Joup ltd established itself in Scotland and once again looked to branch out into our latest venture as a franchise partner with Pret A Manger. Purchasing three established stores from Pret and opening new stores in Dundee and Edinburgh in 2024 with strong goals for growth and an aggressive expansion plans.
Key Responsibilities
- To maintain good relationships with all of the shop’s team.
- To take on jobs to balance workload across team.
- To work in any area FOH and Kitchen, as requested by your manager (Hot Food, Coffee, etc)
- To work together to ensure the FOH and Kitchen and delivery business is the best it can be.
- To have a good knowledge of Pret standards in all areas of the shop.
- To understand the importance of the Hot Chef and Barista roles and have completed the training in these areas, as outlined in the TM training plan.
- TM Star: To be an “Ace in Place” within your shop team. To act as a role model to other TMs demonstrating good Pret knowledge.
Amazing Service: 6 Key Points of Service
- To always follow the 6 Key Points of Service.
- To serve customers efficiently, politely and quickly in an engaging manner.
- To take the time to respond to customers’ needs delivering outstanding and amazing service.
- To complete F/O to Pret standards maintaining beautiful Langars, merchandising and seating areas.
- To bust queues through speed of service and calling to customers.
- To wear a clean and immaculate uniform at all times whilst on shift.
- To ensure products are presented in bags or on trays according to Pret standards.
- TM Star: To consistently have high performance in till speed and accuracy.
Delicious Food & Drink: 6 Key Points of Production
- To create delicious food according to Pret standards in an efficient, safe environment.
- To always follow the 6 Key Point of Production.
- To ensure stock is rotated and used according to standard.
Well Loved Shop: Cleanliness and Health & Safety
- To adhere to all aspects of kitchen health & safety and food safety in accordance with Pret standards.
- To inform the shop management team of any safety concerns immediately.
- I am responsible for ensuring I follow Food Safety Standards; and for the Health and Safety of my team and customers. I complete all training, to enable me to understand the Pret standards and safety processes I must follow. I ensure I follow these processes at all times.
- I immediately tell my Manager when I believe standards or processes are not being met.
Shop Profitability: Productivity
- To complete and pass all TM and TM training in a timely manner
- To adhere to financial standards on tills.
- TM Star: To consistently have high performance in bench productivity while maintaining good MTS quality