Training Management Services (TMS) Administrator
SKILLS
FULL DESCRIPTION
Training Management Services (TMS) Administrator - Newcastle, UK
Company: [Employer hidden — sign up to reveal]
Location: Newcastle, UK (also Aberdeen or Montrose)
Job Type: Full-time, Permanent
Experience Level: Associate
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] is passionate about up-skilling and empowering workforces. [Employer hidden — sign up to reveal] Managed Services is the leading provider of global training and competency management services for Oil and Gas, Renewables, and Public Sector organisations.
Role Purpose
As TMS Administrator, you will facilitate and administer training arrangements on behalf of TMS client workforce in conjunction with the training matrix.
Duties and Responsibilities
- Answering incoming telephone calls and responding to emails and training enquiries in a timely manner
- Proactively speaking with designated client(s), delegates and third-party training providers
- Building strong working relationships with your designated client(s)
- Providing world class customer care at all times
- Assist with weekly reports to client and third parties
- Assist with weekly system updates
The Person
At [Employer hidden — sign up to reveal] our values of Innovation, Collaboration and Excellence are at the heart of what we do. We are looking for future colleagues who believe in the power of working together, think creatively, and strive for excellence.
You will have:
- Exceptional communication skills
- Excellent organisational skills with the ability to multitask
- Excellent attention to detail
- The ability to work as part of a team as well as independently using your own initiative
- Previous experience in a similar role as an advantage
Working Hours
Semi‑flexible working hours, shifts between 7:30am and 6:00pm (Monday–Friday), including a 30‑minute unpaid lunch break.
Important Notes
Applicants must already have the unrestricted right to work in the UK. We are unable to provide visa support for this role.