Vehicle Damage Assessor
SKILLS
FULL DESCRIPTION
Vehicle Damage Assessor
Join [Employer hidden — sign up to reveal] as a Vehicle Damage Assessor — accurate estimates, supportive team, ongoing training, and great benefits. Help us drive quality and customer trust.
Job Description
Vehicle Damage Assessor
Overview
We’re looking for a talented Vehicle Damage Assessor to join our team. This is an opportunity to be part of a forward-thinking organisation that values its people, supports development, and delivers high-quality service to its customers.
What’s in it for you?
- Competitive salary + team performance bonus
- 28 days holiday (including bank holidays)
- Celebration Day – a paid day off for a personal occasion
- Healthcare cash plan (including gym, wellbeing, and retail discounts)
- Employee discounts (including insurance products)
- Employee engagement budget for team activities and socials
- Cycle to Work Scheme
- Pension scheme & life assurance
- Refer a Friend Scheme
- Equipment purchase scheme
- Access to Mental Health First Aiders
- Length of service awards
- Ongoing training and career development opportunities
- Supportive management environment
The Role
As a Vehicle Damage Assessor, you will play a key role in ensuring vehicles are assessed and costed accurately and efficiently. You will support operational performance while maintaining high standards of customer service and compliance.
Key Responsibilities
- Produce accurate repair estimates and invoices in line with required timelines and service level agreements
- Manage repair costs and support site profitability
- Carry out vehicle assessments, including total loss evaluations and repair methodology reviews
- Ensure all work complies with relevant industry standards (e.g. BS10125)
- Liaise with customers, insurers, and internal teams to ensure a smooth process
- Identify and report issues that may impact quality, cost, or delivery
About You
- Strong technical knowledge of body and paint repair
- Proven experience in vehicle estimating
- Experience using estimating systems (e.g. Audatex, Glassmatix or similar)
- Familiarity with repair method systems and evaluation tools
- Relevant training/accreditation (e.g. Audatex certification or equivalent experience)
- ATA accreditation (or willingness to achieve it)
- Strong teamwork and problem-solving skills
- Organised, methodical, and customer-focused approach
Diversity & Inclusion
We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We encourage applications from individuals of all backgrounds and experiences.
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] started as a family run business over 30 years ago. As we grew, that background and experience gave us our ambition. So, in 2015 we founded the 1Touch Repair Group with small, innovative, technically smart centres. Each providing an alternative to the large-scale industry sites. They still do. Insurers and clients enjoyed the difference, so we added more. And at the end of 2020, backed by Private Equity investment, [Employer hidden — sign up to reveal] and 1Touch Repair became [Employer hidden — sign up to reveal]. Quality, cost control and sustainability are at the heart of everything we do. Across the UK, our expert teams combine cutting-edge techniques with eco-friendly practices to deliver efficient repairs that not only restore your vehicle but also protect our planet.
Contact
Sabina Sofrone – Talent Acquisition Manager – Recruitment
click here to apply