About the Role

At [Employer hidden — sign up to reveal], we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Location

Talke Road, Stoke On Trent, Stoke-on-trent, United Kingdom, ST5 7PJ

Why [Employer hidden — sign up to reveal]?

We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to. Our Creating Change for Better programme tackles the major challenges facing our business and society today. Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and [Employer hidden — sign up to reveal] Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in [Employer hidden — sign up to reveal] every year.

Rewards & Recognition

• Colleague discount: 15% off your shopping at [Employer hidden — sign up to reveal] from day 1 for you and a nominated user
• Discounted rates and special offers on [Employer hidden — sign up to reveal] services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• [Employer hidden — sign up to reveal] Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

More about [Employer hidden — sign up to reveal]

Our colleague-led inclusion networks, including our DisAbility, Race & Ethnicity, Women at [Employer hidden — sign up to reveal], LGBTQIA+, and our Wellbeing Network, are all about giving our colleagues a space to share their stories, experiences, and perspective. Supported by our dedicated Executive Ambassadors and led by our ten passionate co-chairs, our Networks help us make changes that make life better for every colleague. Our stores, distribution centres, and head offices work in local communities across the UK – and we want to be a real part of making a difference for them. From our amazing 400 Community Champions to our charity, The [Employer hidden — sign up to reveal] Foundation, we’ve got loads of ways to help local groups and charities.

Apply

We do reserve the right to close this vacancy before the advertised closing date. Apply today by completing an online application. .